Caliber - Denton

4.8 (6,896reviews)
97%
718 North Elm Street,  Denton,  TX  76201

In operation 29 years, 28 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,896)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff members going above and beyond expectations. The quality of repairs is highly regarded, with many noting their vehicles look brand new or better than before the damage. Communication throughout the repair process receives outstanding feedback, with regular updates via calls, texts, and emails keeping customers well-informed. Timeliness is a major strength, with numerous repairs completed ahead of schedule. Additional touches like thorough vehicle cleaning, assistance with rental cars, and personal accommodations demonstrate the company's commitment to customer care. While occasional minor issues arise requiring return visits, the team promptly addresses and resolves these concerns, maintaining high customer satisfaction levels.
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"Excellent customer service from beginning to end. I was very impressed by them bringing my car to ..." Read more
"Excellent work, very professional."
"We were notified of every step in the process. Customer service was top-notch with every call and every detail."
"Excellent customer service1 caliber, went above and beyond to repair my truck scratches. replaced decals and ..." Read more
"Thank you for completing the repairs ahead of anticipated schedule."
"4 days early!"
"My car was available two days ahead of schedule"
"They got my vehicle done in one day! It was amazing"
"My Vehicle was ready a week earlier"
"The communication throughout this process was excellent!"
"Great communication, fast work"
"Great service.. extremely timely ; very professional in communication"
"I got lots of updates on the progress of my vehicle. Great communication!!!!"
"Keeping me informed daily was really appreciated."

My Experience

The car repairs are fantastic! Thank you for a great experience.

My Experience

Communication was great. Speedy service. Car was so clean when I picked it up. Happy.

My Experience

The individuals at this Caliber Collision location were amazing! There was constant communication throughout the entire process, and they treated my car as if it were their own.

My Experience

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My Experience

The rubber board in the bumper does fit right. And the bumper came back with damage it didn’t have. Very unhappy

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Telling me that my door didn’t have a rattle when I know it has a rattle is an infuriating experience. I don’t trust the tech now that they have dismissed my concern

Repair Quality

My door has a rattle when it closes. They said it doesn’t. I know my car. I know what I hear. They angered me by dismissing my claim.

Customer Service

Returned Clean

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Will definitely use this business again, should I ever be in need!

Repair Quality

Service was great, from the moment I arrived on the property to pick up. Good communication on everyone’s part.

Customer Service

My service advisor, I think his name was Tyler??? Kept me in the loop every step of the way.

Returned Clean

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I was always provided consistent updates so that was a plus.

Returned Clean

My Experience

I am very happy with my experience with Caliber Collision my car now appears brand new..communication was excellent. I received a daily text with repair updates.

Likely to Recommend

I have already recommended Caliber Collision to friends.

Repair Quality

Excellent repair of my SUV looks like new! Communication was also Excellent..I received a text message related to daily update. I couldn’t ask for better service!

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My Experience

My Experience

Great staff and everyone was very helpful and in keeping us up to date on the repairs!

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Repair Quality

They made sure the replacement parts were in good condition & exactly what was needed. Went out of their way to accommodate our schedule.

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My Experience

The car looked brand new when Caliber completed the work and they were transparent and faster than expected.

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Returned Clean

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Returned Clean