Caliber - Denton

4.8 (6,959reviews)

96%

(940) 387-3575

718 North Elm Street, Denton, TX 76201

96%

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718 North Elm Street
Denton, TX 76201

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About Caliber - Denton

See Photos

718 North Elm Street
Denton, TX 76201

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 28 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (6,959)

Sort By:
Newest
Rating

6,086 Customers Rated

5 Stars

73.7% Complete

(5132)
4 Stars

8% Complete

(554)
3 Stars

2.4% Complete

(166)
2 Stars

1.2% Complete

(85)
1 Star

0.5% Complete

(33)
< 1 Star

1.7% Complete

(116)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its excellent service quality, with many noting that repairs were completed to a like-new standard and often ahead of schedule. The team received high marks for professionalism, friendliness, and going above and beyond, such as delivering vehicles, cleaning cars inside and out, and assisting with car seats. Communication was a standout strength, with customers appreciating regular text, phone, and email updates throughout the repair process. A few customers noted areas for improvement directly in their feedback, including occasional delays, parts mismatches, and inconsistent proactive communication, but the overwhelming sentiment reflects a positive, customer-focused experience.

Select to learn more

Service Quality
Timeliness
Communication

"They did an excellent job; they finished on time and delivered exemplary work. I am very satisfied with the results. The staff ..." Read more

"Excellent customer service from beginning to end. I was very impressed by them bringing my car to me ..." Read more

"They handled everything with perfection and went above and beyond!! The car looks brand new!"

"The repairs were excellent and repair time was very quick. I especially was pleased with their paint work and ..." Read more

"... very happy with my experience with Caliber Collision my car now appears brand new..communication was excellent. I received a daily text with repair updates." Read more

"They got my vehicle done in one day! It was amazing"

"My car was available two days ahead of schedule"

"a day late after I drove in 145 miles and had to stay overnight at a hotel"

"They updated me regularly, completed the work ahead of schedule, and did excellent work."

"It took a little longer than expected, but glad you were able to figure it out the issue. Thank you!"

"Communication was great. Tuesday and Wednesday calls plus periodic texts and e-mails, really setting reasonable expectations. Not too ..." Read more

"... now appears brand new..communication was excellent. I received a daily text with repair updates." Read more

"... will call me Monday, which did not happen either. I had to call most of the time to get updates. Only after complaining a few times, I received updates ..." Read more

"The communication throughout this process was excellent!"

"... communication throughout the process was excellent. I did not have any anxiety or confusion as to what was happening." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"They did an excellent job; they finished on time and delivered exemplary work. I am very satisfied with the results. The staff ..." Read more

"Excellent customer service from beginning to end. I was very impressed by them bringing my car to me ..." Read more

"They handled everything with perfection and went above and beyond!! The car looks brand new!"

"The repairs were excellent and repair time was very quick. I especially was pleased with their paint work and ..." Read more

"... very happy with my experience with Caliber Collision my car now appears brand new..communication was excellent. I received a daily text with repair updates." Read more

"They got my vehicle done in one day! It was amazing"

"My car was available two days ahead of schedule"

"a day late after I drove in 145 miles and had to stay overnight at a hotel"

"They updated me regularly, completed the work ahead of schedule, and did excellent work."

"It took a little longer than expected, but glad you were able to figure it out the issue. Thank you!"

"Communication was great. Tuesday and Wednesday calls plus periodic texts and e-mails, really setting reasonable expectations. Not too ..." Read more

"... now appears brand new..communication was excellent. I received a daily text with repair updates." Read more

"... will call me Monday, which did not happen either. I had to call most of the time to get updates. Only after complaining a few times, I received updates ..." Read more

"The communication throughout this process was excellent!"

"... communication throughout the process was excellent. I did not have any anxiety or confusion as to what was happening." Read more

Miguel Angel (Chevrolet owner) reviewed 11/5/26

They did a great job

Sheryl (Chevrolet owner) reviewed 11/5/26

Michael (Toyota owner) reviewed 11/4/26

Steven (Ford owner) reviewed 11/2/26

Definitely would recommend

They do great work

Excellent customer service, very friendly

Phyllis (Kia owner) reviewed 11/2/26

Very courteous staff!

Seleah (Honda owner) reviewed 10/30/26

We were extremely pleased with the on-going communication we received as we went thru the entire process. The work was completed as we hoped and expected. Very nice experience working with Caliber Collision!

Jinda (Kia owner) reviewed 10/26/26

I’m very satisfied with my repair experience! Alan was extremely responsible and kept me updated with daily phone calls. The repairs were completed on time as estimated. Great service overall! I highly recommend this shop, especially Alan. He’s very reliable!

Neal (Toyota owner) reviewed 10/26/26

Claudia (Chevrolet owner) reviewed 10/23/26

Thank you for taking care of my car

Evan (Toyota owner) reviewed 10/16/26

Jeannie (Mazda owner) reviewed 10/15/26

Remigius (Toyota owner) reviewed 10/14/26

They did a thorough job Thanks

Wendy (Mazda owner) reviewed 10/13/26

Samuel (Ford owner) reviewed 10/12/26

Denton (Toyota owner) reviewed 10/12/26

I recvd timely updates on the repair process as well as photos which I requested. The in and out process was easy and quick. My repair was a rear bumper replacement done in 4 days total. They did a great job on my vehicle, great color match. This was a good experience.

Fast process, great color match, good experience.

Daniela (Nissan owner) reviewed 10/12/26

Harlan (Toyota owner) reviewed 10/12/26

Thank you for your fast and efficient service . And for adding some special,details . I no longerhave a bang up vegicle, but one I can be proid of .

Great

Very Pleased

Great service

Jennifer (Nissan owner) reviewed 10/9/26

Deborah (Ford owner) reviewed 10/8/26

Communication was horrible. Delivery of vehicle not as promised

Read notes

Zawwar (Lexus owner) reviewed 10/8/26

Totally satisfied

Good work almost like original

Very satisfied. Always got on phone when called.

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Denton

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Denton

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (6,959)

6,086 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0