Caliber - Denton
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always good service. My car looks good as new
Customer Service - 5.0/5.0 -
Did a very good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber kept in contact with me regularly throughout the process, and answered all of my questions.
Returned Clean
My Experience - 5.0/5.0 -
I knew from a previous repair that Caliber did excellent work. I was confident using them again would yield the same results. And it did. I appreciate a company that puts the customer first.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
did a great job fixing up my vehicle and was pretty quick as well
Customer Service - 5.0/5.0 -
did a great job on my vehicle and a quick time frame as well!
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will actively talk people out of using the one on oak or elm- the one in Denton by the square. They need new staff and a ton of leadership training along with a real supervisor up front and out back. One time I was waiting to get the truck, another gentleman was there, and we both waited 40+ minutes. There was an employee hiding in the bathroom. He could hear us, but hid is the best guess I have, so that someone else would deal with us.
Repair Quality - 0.5/5.0 -
It isn’t good. Bad body lines, bumper sagging, missing clips or broken clips not replaced and a gap in the fender well, and that’s just what I see as someone not inclined to see the details.
Customer Service - 0.5/5.0 -
This truck is not fixed. It’s put together like a project done by an 11th grade automotive class and even they have supervision so they would see how bad the body lines are, the way it still pulls to the right, how the car wobbles at 55mph and they said they “fixed” a handle where you can feel the glue holding it on. This place is a joke. I’m in talks with my insurance and I’m going to try another caliber because this is shameful.
My Experience - 5.0/5.0 -
Joey kept me updated on repairs and completion date, general manager was great on telling me the correct location and Marcus got me back in my baby with no problems
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service , car looked great , lots of updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was outstanding! Thank you for doing a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Marcus was very helpful and communicated regularly with me updating me on repair status.
Customer Service - 5.0/5.0 -
Customer service was excellent. Gold stars for Marcus and the staff.
My Experience - 5.0/5.0 -
Un excelente equipo de trabajo,atención muy cálida y sobre todo el maravilloso trabajo que hicieron en mi carro quedé satisfecha muchas gracias por todo y bendiciones al grupo caliber collision
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Communication about progress and pickup with the case handler was dissatisfactory with empty promises to call or follow up and then it did not happen until I called to find out whats going on. The pinacle was to tell me the car is ready in the afternoon and I drove 145 miles to pickup my vehicle to find out it was not ready, only to sit in the waiting room for 2 full hours to get that message. The shop manager saved the day taking over and making reasonable decisions.
Customer Service - 1.5/5.0 -
only the location manager saved the day by interfering and making honest decisions after I have been lied to for a week about the progress and readiness for pickup