Caliber - Denton

4.8 (6,922reviews)
96%
718 North Elm Street,  Denton,  TX  76201

In operation 29 years, 28 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,922)

My Experience

The bumper that was repaired was painted the wrong color. Bringing it back in the morning to get it fixed right.

Likely to Recommend

They usually do good work and correct it if it’s wrong.

Repair Quality

Would have been higher but when I saw they used the wrong paint on my bumper, the service rep insisted it was the right paint even though I could see it wasn’t. He then basically tried to gaslight me claiming he could see it was the right paint and “we use codes to match the paint” so I must be wrong. I brought the car back the next morning & asked to speak with him and the manager, and the manager immediately believed me and offered to fix it, and even paid for the rental car right then. Manager was great!

Customer Service

Again had the issue of the wrong paint used on the number but the manager fixed it.

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Repair Quality

Window is intermittently not seating correctly, but the tech said I could take it back to get it fixed.

Customer Service

Returned Clean

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Repair Quality

I am currently giving a 9 because I am having to take my car back in within a few weeks of picking it up for 2 things that need to be addressed. The body shop is committed to ensuring the issues are addressed and fixed.

Customer Service

Returned Clean

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Returned Clean

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My Experience

My car looks like new both outside and inside.

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Repair Quality

My car looks like new both inside and outside.

Customer Service

They were so helpful.

My Experience

I appreciate everyone that worked on my car. I just wish it didn’t take a month to fix, as I’m a single mom with two kids. But, I’m so grateful to have it back.

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I still have my lock that I'm missing and I might return to have the soft close mechanism tightened a little more. Other than that, the service was good.

Customer Service

My Experience

The car looks awesome! The work done made the car look beautiful.

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Shoemaker is amazing

Customer Service

Returned Clean

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Great gyy

My Experience

Great communication and flexible with pick up! Everyone was very nice and helpful. Thank you so much!

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My Experience

The service guy did a great job communicating with me. No complaints.

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