Caliber - Des Moines - Southwest
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0 -
Time will still determine. Still uneasy with cleanliness after sap issue.
Repair Quality - 4.0/5.0 -
8…only because I’ve had the vehicle back for a week. Time will determine complete satisfaction.
Customer Service - 4.5/5.0 -
Customer service was good! Gina and Kody were very understanding and easy to work with.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks like new!
Customer Service - 4.5/5.0 -
Not sure who that might be but I communicated with Kody. He was very helpful and patient answering all my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication! Answered all questions Got my car back earlier then estimated!!
Customer Service - 5.0/5.0 -
Great communication! Answered all questions Got my car back earlier then estimated!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and helpful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
One of the better body shop experiences I’ve had so I would recommend the shop.
Repair Quality - 4.0/5.0 -
Overall good quality repairs. Just noticed some minor things that could have been better. Placement of quarter panel protection film off a bit, very minor paint flaws around a door handle, some additional cleaning was needed, and discovered a small scratch on the front bumper that needed touch up.
Customer Service - 5.0/5.0 -
Excellent communication and customer service during the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so nice and friendly and very easy to deal with and the work looks excellent on my on my Honda CRV sport hybrid
Customer Service - 5.0/5.0 -
Excellent customer service will deal with them anytime I have an issue
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was excellent! I’m very satisfied with the quality of the repair. They even washed my car and cleaned the inside, which was a nice surprise. I really appreciated the extra care and great customer service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks, is the greatrst prayor I will ever say