Caliber - Des Moines - Southwest
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Once vehicle was scheduled repairs were completed very quickly and well done. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I almost never give the highest rating. Caliber was amazing went beyond expectations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and friendly people to work with!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very accommodating
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great and fast services
My Experience - 5.0/5.0 -
Staff was knowledgeable and responsive! repairs were done timely and pick up/drop off with rental was appreciated!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff! Everyone was very knowledgeable and great communication on updates for my repairs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your people were very good in handling the repair of my vehicle, very diligent in letting me know exactly where they were in the repairs being done and gave me an idea of when it would be done. You also did an excellent job in arranging for my rental car while the repairs were being done and even returned the rental car to Enterprise for me. I was totally satisfied with everything you did in taking care of the handling the insurance claim.
Likely to Recommend - 5.0/5.0 -
Would gladly recommend to any of my friends
Repair Quality - 5.0/5.0 -
The car looks very good and color match was very good also, can not even tell it had been damaged
Customer Service - 5.0/5.0 -
Caliber fixed my car with a very good satisfaction rate. They were very professional and did it much quicker than they had first estimated and were very good in handling the rental car agreement
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I dropped my truck on the way to the airport and then one of their staff members gave me a ride. Once my car was complete, they delivered it to my house as I was in a rush to get to a wedding before the weekend. That took a huge weight off my shoulders.
Returned Clean
My Experience - 5.0/5.0 -
Ashley was great! She emailed & called letting me know where my car was in the process of repair. I am very happy with my car.
Likely to Recommend - 5.0/5.0 -
They were super to work with & car looks amazing!
Repair Quality - 5.0/5.0 -
It was great working with Ashley. She called & sent emails daily. She even helped load groceries from my rental into my car!! That is customer service!
Customer Service - 5.0/5.0 -
I spoke with Jody at the customer service desk, & she was always friendly & helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was in the hospital during the time my car was in repair due to having my baby—they offered to drive my car to my house, filled the car with gas, and even cleaned the interior. It was very much appreciated, and the quality of the work is apparent. I would recommend your shop to friends and family.
Customer Service - 5.0/5.0 -
Please see previous note about the condition in which my car was returned; cleaner and full of gas
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was excellent! Ashley and her team is responsive and always about the customer. Thank you!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ashley was super helpful and explained the process very well. I could tell that she genuinely wanted the best for my car and went out of lengths to find the part needed for my car. Although I had to wait for my car to be repaired because of a delay in parts being received she was able to make the process as seamless as possible. I would recommend other people to get their cars repaired at this location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ashley was great! ;-)