Caliber - Douglasville
6934 Douglas Blvd,
Douglasville,
GA
30135
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and call updates throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon completion. Timeliness was a strong point, as many repairs were completed ahead of the estimated date. The professional and friendly staff created a welcoming atmosphere that put customers at ease. Repeat customers expressed continued confidence in the shop. A few customers noted concerns such as minor unresolved issues, occasional repair delays, and isolated quality concerns, as reflected directly in their feedback.
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Service Quality
"... Collision and both experiences were really great. The work is immaculate, the customer service is perfect, and the team really went the extra mile this time ..."
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"... seamless. I was updated throughout the process and it was finished ahead of schedule. Thank you"
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"... Caliber Collision did a great job. The technicians had the car looking better than brand new when I got it back. Thank you all very much for your hard work"
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"Excellent communication. Excellent attention to detail. Incredibly professional."
"... exceptional. I was given weekly updates on my car, they finished before the estimated date and the job was excellent"
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"Car was ready 10 days earlier."
"It was delayed several times. I was in a rental from June 25, 2025 until September 10, 2025."
"... complete the work in a reasonable amount of time, they also kept me updated every step of the way with their awesome text thread. Keep up the great ..."
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"Communication and repair were perfect!"
"The communication was excellent. That was the most important factor for me."
"... process and even the glitch with the ordering needs. I was well informed from.start.to.finish. My vehicle was completed on time. Thanks Caliber ..."
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"They did not inform they killed my battery I even called when I got the alert they said it was ..."
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Charles
(Buick owner)
reviewed 8/31/26
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Mary
(Hyundai owner)
reviewed 8/28/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anthony
(BMW owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Howard
(Honda owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Eric
(Ford owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Shelisia
(Ford owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cornell
(Hyundai owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ronnie
(Mercedes-Benz owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sandy
(Hyundai owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Julie
(Mazda owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Samantha was incredible. This is the 2nd time I’ve used Caliber, first time was my father’s car and I chose Caliber for my car because of the excellent service I received from Samantha.
Customer Service - 5.0/5.0
Returned Clean
Elizabeth
(Nissan owner)
reviewed 8/20/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Alisa
(Ford owner)
reviewed 8/19/26
My Experience - 5.0/5.0 -
The customer service was great. My go to person was Samantha and she did an awesome job with keeping me informed of each step of the repair of my car. The car was repaired within a week. That's the quickest repair that I have ever gone through.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ruth
(RAM owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lewis
(Chevrolet owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0 -
Highly
Repair Quality - 5.0/5.0 -
Thank you for the outstanding job. I'm very satisfied
Customer Service - 5.0/5.0 -
Great
Returned Clean
Randy
(Nissan owner)
reviewed 8/17/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ty
(Toyota owner)
reviewed 8/17/26