Caliber - Douglasville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great care, updates, and customer service.
My Experience - 5.0/5.0 -
Awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber was amazing in getting my car repaired. They stayed in communication by text providing updates. They also kept their promise with the completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a great job repairing my vehicle. Maurita is an excellent service advisor communicating with me by daily on a regular basis.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved Maurita's constant updates keeping me informed, even during the times when the news wasnt so good. I also appreciated the pictures she sent me. Lastly, I appreciate then waiting around for me to get my car after they were closed. That meant alot
Likely to Recommend - 5.0/5.0 -
They were very professional and courteous.
Repair Quality - 5.0/5.0 -
The car looks like brand new. So far it runs the same way it ran before the accident. (Thats a good thing). Maurita was wonderful with her updates and went even further to provide me pictures of the progress. All in all, it was a good experience even during the times I was told they were extending the final date of repairs. I rather the transparency and honesty than nothing at all.
Customer Service - 5.0/5.0 -
Maurita was informative and very understanding and compassionate
Returned Clean
My Experience - 5.0/5.0 -
My experience was exceptional. I was given weekly updates on my car, they finished before the estimated date and the job was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m really grateful for the prompt repair of my vehicle. Also for the genuine kindness of the staff. Thank everyone involved in helping to get my car back to me looking great, and making me feel like everyone cared about me as well as the car.
My Experience - 5.0/5.0 -
Awesome job on my car and loved that the repairs were done a week earlier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are the best!
Repair Quality - 5.0/5.0 -
They repaired everything that needed to be repaired. I appreciate it!
Customer Service - 5.0/5.0 -
Awesome customer service! Kept me updated on my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repeat Customer. I happy with my service.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Robert and the team was very knowledgeable and professional during the repair of my vehicle. They kept me informed doing the repair process I inform Robert that caliber collision do excellent work. They have repaired other vehicles for me in the past.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Maurita was very informative and communicated everything very well. Even the process on my vehicle was long (no fault to Caliber Collision), she was still sure to keep me updated 1-2 a week on where things were.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, everyone was nice and professional. Car was ready faster than expected and looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Samantha was amazing every step of the way. The inspection was very detailed and she kept me updated. I was super satisfied with how she treated me as well as how the car was repaired and the timeline.