Caliber - Dover - Southeast

4.8 (273reviews)
96%
1258 S. Bay Rd,  Dover,  DE  19901

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (273)

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Repair Quality

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Likely to Recommend

This will be where I take my car if there are any issues down the road. They were very helpful and informative.

Repair Quality

Megan was great at Caliber and helped me to understand every step of the way. Travelers was easy to work with and helped answer any questions that I had.

Customer Service

The staff was wonderful. They gave me accurate updates and estimates.

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Repair Quality

Awesome job. Great at communicating progress. Finished the job early. EZ car rental pick up and drop off. Highly recommended!

Customer Service

Returned Clean

My Experience

Everybody I had the pleasure of interacting with (shout out to Megan) were exceptionally professional, courteous, knowledgeable and expedient. From the reception to Megan who handled the logistics. It was obvious that the technicians were experienced and masters at their craft. The result was that my truck looked like the accident never happened. Thank you and thank you for maintaining a level of professionalism that seems to be lost in our society today.

Likely to Recommend

Repair Quality

Amazing work and it only took 10 days from start to finish. I was impressed!! I would recommend this Collision Center to all my friends and family. Thank you Caliber for making my truck look new again!!

Customer Service

Returned Clean

My Experience

Megan was very informative throughout the whole process, she gave me updates as well. She’s very nice!

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Customer Service

Megan was very helpful, informative and respectful! She was also very welcoming if I had too return I would like to interact with her. Very sweet!

Returned Clean

My Experience

I was given an approximate time frame for my repair, which was about 2-3 weeks but it was done much earlier than expected. I was updated on the progress as often as every other day. Team member Megan gave me personal feedback about how things were going. I was satisfied with the results you couldn’t tell that anything had ever happened. Great job guys to all who played a part and of course I’m glad to have my car back.

Likely to Recommend

Repair Quality

I was really satisfied with the repair and the time it took my car was finished a lot sooner than expected, being without a car even for a few days wasn’t easy.

Customer Service

Everyone was great. Specially Meagan who kept me updated on the progress that helps when you’re not there to see what’s going on

Returned Clean

Likely to Recommend

I just moved from NY and I am not accustomed to waiting that long for any auto repair. Perhaps it's a Delaware thing.

Repair Quality

They kept my car way too long

Customer Service

Returned Clean

My Experience

Everyone was friendly and kept me up to date with what was going on with my car.

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Repair Quality

First off, kudos to Megan for giving consistent updates from start to finish, she is top notch!!! Body work came out perfectly, like it was brand new...highly recommend Caliper Collision in South Dover!!

Customer Service

Returned Clean

My Experience

A great job repairing our vehicle. They were excellent on keeping us updated with the progression of the job.

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My Experience

Thank you everyone involved. I appreciate how smooth the process was. Thanks Megan. You know how much I like my car. Lol!! Def will recommend this shop. Thanks again. Otto Wessel

Likely to Recommend

Repair Quality

Great communication. Quality work and quick turn around. Definitely recommend this shop.

Customer Service

Meagan and staff are courteous and professional

Returned Clean

My Experience

My Experience

Everyone was very professional and genuinely concerned about ensuring that my car was their number priority for being repaired. They communicated with me on the progress of my repair. I really appreciate their support.

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Customer Service

Returned Clean

My Experience

Took a little longer than I wanted, but Megan was very professional about it and I’m grateful for the work being completed. Thank you for giving it back in better condition than when I bought it.

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Returned Clean

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