Caliber - Dover - Southeast
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They kept me informed all along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated Megan keeping me up to date on the repair status and being so friendly and helpful. Deborah was also a pleasure to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great A1 service from the receptionist to Megan and the rest of team. I was kept up to date on the progress of the repairs. I would bring any vehicle I have to Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great interaction and consistent updates throughout the process. Megan was easy to work with.
Customer Service - 4.5/5.0 -
Megan and the front desk receptionist were great!
Returned Clean
My Experience - 5.0/5.0 -
Everything at the shop was very professional and very efficient. I’ll give the store five stars from the customer service person as reception at the door as well as the person that was in charge of getting my car repaired. Thanks guys for everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Service was good. The receptionist was excellent as well as the work done on. My car is excellent thank you very much.
Customer Service - 5.0/5.0 -
Customer service experience was excellent. By Debra.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
my highest recommendation.
Repair Quality - 5.0/5.0 -
I would happily recommend your shop to anyone needing body work.
Customer Service - 5.0/5.0 -
Great communication and follow-up
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0 -
I have never had better service. Very accommodating and professional. Felt like they cared.
Customer Service - 5.0/5.0 -
Couldn't have been better.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best service ever. 🗣MY CAR LOOKS BEAUTIFUL IF I EVER GET HIT FROM BEHIND AGAIN IM TAKING MY CAR BACK TO CALIBER ❤️❤️❤️❤️
Customer Service - 5.0/5.0 -
Thanks for helping me through this process
My Experience - 5.0/5.0 -
The communication was awesome
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work was done well and in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I walked in with a greeting and everyone was very nice and kind. Morgan and her team are the best...❤️
Likely to Recommend - 5.0/5.0 -
I will tell the world how happy they made me feel.they did a excellent job.
Repair Quality - 5.0/5.0 -
They did a awesome job.i like the customer service everyone there was nice..caliber is the best...
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommended (if unfortunate event will happen)
Repair Quality - 5.0/5.0 -
Excellent Customer Service! Meghan explained the process well.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I, Khadijah the owner of the Hyundai Santa Fe is very pleased with the whole repair process. The team took very good care of my vehicle and made sure that my vehicle looked exactly how I got the vehicle from the dealership. Thank you Megan for all the updates, thank you Deb (receptionist at the front counter) for everything! Thank you to the whole Caliber Collision team! Plus my vehicle is so clean and looks so shiny. Hopefully I will not need you all again but if I do I know you’ll always make sure everything works out great on the vehicle.