Caliber - Dover - Southeast

4.8 (272reviews)
96%
1258 S. Bay Rd,  Dover,  DE  19901

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (272)

Likely to Recommend

Incomplete

Repair Quality

Services were incomplete

Customer Service

Communication was okay

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

One small area was left unpainted.

Customer Service

I wasn’t shown the vehicle ahead of being asked to sign the paperwork.

Returned Clean

Likely to Recommend

Repair Quality

Very good service and I would not go anywhere else.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Something isn’t lined up correctly. Not sure if it’s the hood or the bumper. Is that something I can just bring back or do I have to schedule an appointment?

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jenn was great! The car was repaired in the time promised.

Likely to Recommend

Repair Quality

It looks great and Jenn was fantastic. It was ready when she promised.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good work

Customer Service

Good job

Returned Clean

My Experience

First I want to say thank you CALIBER COLLISON and to my agent MISS MEGAN for keeping me updated from the drop off to the pick up job well done 💯 on my performance scale

Likely to Recommend

Repair Quality

IM HAPPY WITH THE WORK THAT WAS DONE ON MY TRUCK AND MEGEN KEPT ME UPDATED ON EVERY MOVE THANK YOU MEGEN

Customer Service

Returned Clean

My Experience

I would like to say thank you for fixing my car to look brand new even though we didn’t have much damage what we had was bad enough and y’all did a wonderful job so thank you

Likely to Recommend

When the car was returned to us, everything was fixed and working well we have not had to return to the shop

Repair Quality

Was very satisfied with my work Maegan helped us out and the Repairs were good. The car looks brand new.

Customer Service

Maegan, who helped us out with the car they did an excellent job and Repairs was good in the car brand new

Likely to Recommend

Highly recommend Caliber collision. I am new to the area and would not take my car anywhere else. Here's to hoping I don't need them again however!

Repair Quality

Caliber collision did a fantastic job of making repairs to my daughter's car. The cleanup was impressive.

Customer Service

Staff was very responsive, professional and friendly.

Returned Clean

Likely to Recommend

Repair Quality

They were communicative, efficient, and effective. They were also extremely friendly, love working with the Dover team

Customer Service

Returned Clean

My Experience

Everyone was very friendly and accommodating. The workmanship was excellent. Can’t even tell there was an issue with the bumper.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Left discoloration on black material at the top by the glass sunroom

Customer Service