Caliber - Dover - Southeast
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Left discoloration on black material at the top by the glass sunroom
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I believe they did an excellent job. Jen took care of the job of over-seeing me with my auto in any questions and she was awsome from beginning to completion. She also kept me up-dated on the work process. Thanks to all the workers involved!
Likely to Recommend - 5.0/5.0 -
All personnel were extremely kind and excellent with all up-dates on my veh.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
My under shield is missing. I noticed a different engine sound after picking it up and now have two engine codes one of which is underboost on the turbocharger
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The company kept me updated on everything. My car was clean and looked good once repairs were completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far everything seems to be fine
Customer Service - 5.0/5.0 -
They kept me informed about my vehicle and estimates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job, perfect work done very friendly people. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best customer service experience I've had in years! Stacey is the first person I met at Caliber. She was very professional and personable. Megan was equally professional and personable. She kept me informed throughout the process and I'm glad she handled my situation. Megan, you're the best...
Likely to Recommend - 5.0/5.0 -
Caliber is hands down the most excellent organization I've dealt with in years.
Repair Quality - 5.0/5.0 -
Great staff. Great customer service. Service Adviser, Megan was outstanding.
Customer Service - 5.0/5.0 -
Best customer service I've received in years.
Returned Clean
My Experience - 5.0/5.0 -
Megan was great in keeping me updated. I was happy with the work and the job was completed on time. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process was flawless. Customer service was excellent. I got my vehicle back three days ahead of time with updates daily.