Caliber - Dover - Southeast

4.8 (287reviews)
96%
1258 S. Bay Rd,  Dover,  DE  19901

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (287)

My Experience

I want to recognize Megan as well as the technicians for going above and beyond during my vehicle repair. From the very beginning, she was professional, explained everything clearly, and kept me informed every step of the way. I never had to wonder what was going on—she was proactive, responsive, and made a stressful situation much easier. Dealing with car repairs can be overwhelming, ( especially due to the issues from previous Caliber ) but Megan made the entire process smooth and easy, she answered all my questions, provided timely updates, and made sure I felt confident in the work being done. Her communication and attention to detail really stood out. The repair was completed efficiently, and the quality of the work exceeded my expectations. My vehicle looks amazing, and it’s clear they take pride in what they do. I truly appreciate the care and effort they put into making sure everything was done right. I’m very grateful for the exceptional service and would absolutely recommend this shop because of my experience with Megan.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Megan was super helpful throughout the whole process.

Returned Clean

My Experience

Fast service, truck looks amazing, great team of people that I dealt with…. Highly recommend them

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jenn and the whole team did a fantastic job communicating regularly and specifically about where the work stood, which is greatly appreciated!

Likely to Recommend

Repair Quality

great work, complete job

Customer Service

Jen is... dreamy

Returned Clean

My Experience

Done a good job. Meagan was great.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Your quality and quality control are terrible. How could you release a vehicle not completed .

Repair Quality

Found 3 problems with the work within the first 5 minutes of looking at it.

Customer Service

Again , I can’t believe someone from your office didn’t pick up on the problems before I arrived .

Returned Clean

Likely to Recommend

Repair Quality

The entire experience was gratifying.

Customer Service

None at this time!

Returned Clean

My Experience

Communication was awesome car was cleaned finish a day before

Likely to Recommend

Repair Quality

A job well done will great communication friendly staff

Customer Service

Returned Clean

My Experience

I am pleased!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service