Caliber - Dover - Southeast

4.8 (287reviews)
96%
1258 S. Bay Rd,  Dover,  DE  19901

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (287)

My Experience

Great experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend you guys to everybody to come to your shop

Repair Quality

Jenn was a very nice lady to work with the employees did a real nice job on my pick up. I would recommend you guys to my friends and anybody else.

Customer Service

They did a very nice job

Returned Clean

Likely to Recommend

Caliber Collision did a great job repairing my car.

Repair Quality

The work that was completed was exceptional. My car looks like new.

Customer Service

Staff was polite and informative.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Paint job is good. Appreciate washing my car and not as expense as winner ford. Some shops charge for extra labor unnecessary.

Likely to Recommend

Repair Quality

I notice my right rear signal light frame is cracked

Customer Service

I notice my right rear lens is cracked

Returned Clean

My Experience

Did an excellent job. In a timely fashion and very professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

That’s because I was not satisfied with the repair

Repair Quality

They gave me the car back with parts not a line correctly

Customer Service

Returned Clean

My Experience

The most important thing was the fact that Megan always text me what was going on daily so I was aware of what they were doing when they were doing it when they would be done. It was just a great experience and very fast getting done.

Likely to Recommend

Repair Quality

Megan always kept in touch and always text me what was going on

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Your firm exceeded my expectations!

Repair Quality

Customer Service

Car looks great

Returned Clean

My Experience

Repaired area looks brand new, friendly staff and easy process.

My Experience

Likely to Recommend

Repair Quality

Work done quickly and accurately and the staff is great on keeping you updated on the status of repairs.

Customer Service

Great communication and so friendly.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Yes, As stated earlier

Repair Quality

10 is not high enough I am 100% satisfied with Caliber treatment from that time I walked in until the time I left. Megan Peil was the best. When ever I had a problem and called she answered. When I saw a mark on my car not pertaining to the accident she said no problem she buffed it out. She went above and beyond.

Customer Service

I will tell anybody that needs any auto body work that that Caliber is the place to go. They make you feel comfortable about leaving your car there. And most of all they make you feel comfortable by answering questions and concerns you may have about the car and a manner that you understand.

Returned Clean

My Experience

My Experience

I really appreciated the continued updates regarding the process while my vehicle was in your care. Caliber has done an amazing job with the up keeping and repairs of my vehicle. Also, the staff was very friendly, helpful, and kind. Thanks a bunch for the service of your collective Rythmns.👍🏽

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Megan was awesome, from the beginning of the process to the end. She communicated effectively throughout the entire process. Front desk was just as great. They had my paperwork ready when I can in for pick up. Great job by the whole team.

Likely to Recommend

Repair Quality

Customer Service