Caliber - Downey

4.8 (6,344reviews)
97%
12207 Woodruff Rd,  Downey,  CA  90241

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,344)

My Experience

Very satisfying with my experience. Everyone was so helpful and welcoming. Very attentive to my needs. Work that was done came out beautifully. Was very happy with the outcome.

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Returned Clean

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My Experience

Excellent all the way around, Manny was always in contact with me on progress, ladies in the office are amazing aswell, 👏 and the team did wonders, with parts and all... thanks guys for getting my baby back to me.

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Denise was awesome she was very knowledgeable and took care in keeping me updated of my repairs. Top notch service.

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I already did recommend to someone I know

Repair Quality

When I dropped off my car the receptionist was very helpful, she even got a car rental to go and pick me up. The day I picked up my car the gentleman waited for me he was very professional and explained what had to be fixed or replaced he said they would return my rental and made my experience very satisfying I noticed they even cleaned my dashboard and console. Thank you very much

Customer Service

Returned Clean

My Experience

Everyone was awesome from the front desk to the techs. Car was delivered in quickly. Thanks everyone.

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Manny and crew was awesome!

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Returned Clean

My Experience

Great Experience. Thank you.

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Thank you. We are totally satisfied.

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Great service.

My Experience

Manny was great

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My Experience

Very welcoming from the moment I arrived concierge was helpful, covered all points and made sure I had a rental, Manny took good care of my car kept me updated on everything from the start to the end, had my car within a week couldn’t be happier with the service.

My Experience

This is the second time I’ve used this body shop, and once again they did a great job. Everyone was friendly, professional, and easy to work with from start to finish. What I really appreciated was their communication. They kept me updated throughout the entire repair process, so I always knew what was going on with my car. Great customer service like that makes the whole experience so much less stressful. It’s nice to have a body shop I know I can trust. I wouldn’t hesitate to recommend them, and I’ll definitely use them again if I ever need to. My car looks fantastic, and you can’t even tell it was ever damaged!

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This is my second time using Caliber Collision and I couldn’t be happier. I will highly recommend over and over.

Repair Quality

Great customer service. Great job done!

Customer Service

Manny was awesome! Great communication and set expectations upfront.

Returned Clean

My Experience

I was very satisfied from the front desk, work on the car (dents/paint) to Manny. Everyone was kind, informative and concerned that my car would be returned on a timely matter as matter of fact it was returned 7 days from the time they said it would be ready. Thank you to all.

My Experience

The service on my vehicle repair was excellent. I appreciate your attention to detail. And your willingness to go above and beyond!

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with Caliber Collision! From the moment I dropped off my car until the day I picked it up, the entire process was smooth and stress-free. A huge thank you to Manny for his exceptional customer service. He kept me updated every step of the way, answered all of my questions, and made sure I felt confident throughout the repair process. My car looks fantastic—like nothing ever happened! I truly appreciate the quality of the work and the professionalism of the entire team. I highly recommend Caliber Collision, especially Manny, for taking such great care of both me and my car. Thank you!”

Repair Quality

My car looks amazing, and I truly appreciate the attention to detail and professionalism.

Customer Service

“I had an amazing experience with Caliber Collision! From the moment I dropped off my car until the day I picked it up, the entire process was smooth and stress-free. A huge thank you to Manny for his exceptional customer service. He kept me updated every step of the way, answered all of my questions, and made sure I felt confident throughout the repair process. My car looks fantastic—like nothing ever happened! I truly appreciate the quality of the work and the professionalism of the entire team. I highly recommend Caliber Collision, especially Manny, for taking such great care of both me and my car. Thank you!”

Returned Clean

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Repair Quality

Good morning I love the repair on my vehicle where I thank you so much

Customer Service

Loved it

My Experience

Manny and the team were great! Consistent communication with me on the status of the repairs. And repairs came out looking great!!! Thank you to Manny and the team for a job well done!

My Experience

Manny did a very good job and kept me up to date.

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My Experience

They did the work as promised. The staff are friendly, repairs done on time and drove my car home looking brand new. Thank you so much for a job well done.

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