Caliber - Downey

4.8 (6,352reviews)
97%
12207 Woodruff Rd,  Downey,  CA  90241

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,352)

My Experience

Guy was very communicative and quick with updates regarding my car.

Likely to Recommend

Repair Quality

Customer Service

Guy and the lady at the front desk were great

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Customer Service

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Returned Clean

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Hasen exelente trabojo

Repair Quality

Exelente servicio, buena atencion al clientele y muy buen trabajo.

Customer Service

Returned Clean

My Experience

Guy, our Caliber agent, was very courteous, helpful and gave us timely updates on the service on our car. The finish in the car was topnotch and I’m happy to have chosen this facility for its superb service. The front-office staff were also warm and friendly. Keep up the great work!

Likely to Recommend

Repair Quality

I had a great experience! Customer service was amazing, very friendly and kept me updated throughout the repair process. Vehicle repairs were completed quickly and efficiently.

Customer Service

Returned Clean

My Experience

Great work and finished repairs on time!

Likely to Recommend

Repair Quality

Couldn’t be happier with their service

Customer Service

Great customer service always communicated and kept me up do date with the status of my car

Returned Clean

My Experience

Great customer service. My car was Perfectly repaired. They contacted rental for pickup after dropping off car and for the return. Save me from making another trip. Great experience with CALIBER COLLISON.

Likely to Recommend

Will recommend CALIBER COLLISON Downey. Very satisfied with their overall seevices.

Repair Quality

Excellent service and repair.

Customer Service

Great attitude and helpful answering questions to put your mind at ease.

Returned Clean

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Returned Clean

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Returned Clean

My Experience

Looks like brand new. I like the communication system keeping me updated. Thanks again for a great job !

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Repair Quality

Customer Service

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Repair Quality

Súper amables todos los trabajadores y un excelente servicio y muy buen trabajo muchas gracias

Customer Service

My Experience

Really loved the communication from the shop informing me of the progress on my car. Everyone was nice and extremely helpful.

Likely to Recommend

Very likely loved this shop

Repair Quality

Everything looks brand new! Really glad I brought my car here

Customer Service

Everyone was nice and very communicative

Returned Clean

My Experience

Caliber Collision repaired my car in only two weeks. Their communication and professionalism were outstanding. Guy handled the estimate and worked with my insurance on the supplement—he was timely, clear, and committed to completing the work. Denise was professional, provided excellent customer service, and explained the estimate and guarantee very clearly. I will definitely recommend Caliber Collision to family and friends.

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Repair Quality

Customer Service

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Thanks to Guy and Kenya being very supportive and informant. Caliber collision in Downey ca. is a 10/10. I would definitely recommend this location. With the repairs, communication, customer support, and cleanliness.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Paint matches preety good

Repair Quality

Great job and thanks again

Customer Service

Every step was explained great job

Returned Clean

My Experience

Thank you very much.