Caliber - Downey

4.8 (6,358reviews)
97%
12207 Woodruff Rd,  Downey,  CA  90241

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,358)

Likely to Recommend

If they do good with me I'm sure they will do it with everyone

Repair Quality

They Do great job

Customer Service

Very good customer service

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I can not complain of the service from start to end

Customer Service

Amazing

Likely to Recommend

Repair Quality

For the 2nd time we've been there everyone is very courteous and attentive. Able to answer all my questions even give extra info that I may need. I give the whole crew a ten

Customer Service

Everyone you interact with shows, concern and make sure that you've been helped

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They’re AMAZING the best THANKS

My Experience

Great job! I will refer people to the shop.

Likely to Recommend

Excellent Job!

Repair Quality

Caliber Collision did an Excellent job. Thank You!

Customer Service

Caliber Collision did an excellent job. Thank You!

Returned Clean

Likely to Recommend

Buen servicio y mi rapidos

Repair Quality

Un excelente equipo de trabajo y sus personales de la oficinas uff no se diga te ayudan en todo muchas gracias los recomiendo

Customer Service

Lo mejor

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was impressed by everyone I met. I felt well cared for and my car looks beautiful again. Communication was excellent and finished on-time and even waited late for to pick up. Thank you!

Likely to Recommend

Highly recommended

Repair Quality

I am very happy with the quality of my car repair. There was minor body damage after the bumper was removed and all the parts and bumper cover were replaced with new parts. They handled all the work and billing with insurance and communicated by text the updated status regularly. Bumper repair took 1 week and completed on-time as promised. I was running late to pick it up when it was done and they even stayed until I arrived which was very kind and unexpected these days. Highly recommend them for quality work and excellent communication.

Customer Service

Very professional and clear communication

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job. Quick and highly satisfied.

Likely to Recommend

Well, this is my second time having to use their service so I would definitely recommend them to a family or friend.

Repair Quality

This is the second vehicle I have taken for repairs and I was highly satisfied with the end results.

Customer Service

Likely to Recommend

Repair Quality

Everything was great

Customer Service

Excellent service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Always room for improvement.

My Experience

Great customer service. Everyone was very helpful and polite. They were very efficient, was a lot shorter repair time then expected and the car came out amazing.

Likely to Recommend

I would 100% recommend this shop to friends and colleagues.

Repair Quality

They did a great job with my vehicle.

Customer Service

Their customer service is on point. I was treated really good and the communication was great too.

Returned Clean

Likely to Recommend

Repair Quality

The atmosphere is very professional and welcoming, creating a comfortable environment that makes navigating this process effortless.

Customer Service

The atmosphere is very professional and welcoming, creating a comfortable environment that makes navigating this process effortless.

Likely to Recommend

Repair Quality

Office and shop staff made the entire process easy and were attentive from start to finish

Customer Service