Caliber - Downey
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Caliber Collision has been with me every step of the repair process. Manny kept me informed with regular updates on the progress, which I truly appreciated. He was always accommodating, pleasant to talk to, and took the time to explain everything clearly. The repair work on my car turned out great, and I’m very happy with the results. I also appreciate that Caliber Collision offers a lifetime warranty on their repairs and that it’s honored at any of their locations, giving me added peace of mind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was smooth and I was updated every step along the way.
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team did an amazing job. Repair was quicker than expected and great quality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I did like the repair, the staff, and the communication. Personally I'm picky about parts and wasnt too thrilled about potentially getting an aftermarket part instead of the OEM part but that's just a me thing. Overall great experience and I'd come back and or send friends and family.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Super professional and friendly staff
Returned Clean
My Experience - 5.0/5.0 -
Thank you very much for the great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality is good.
Customer Service - 5.0/5.0 -
Updates where given via text
My Experience - 5.0/5.0 -
Great job and would keep me updated throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would rate it a 10 out of 10. I am very likely to recommend the shop to friends and family because of the excellent repair quality, outstanding customer service, clear communication, and timely completion of the work.
Repair Quality - 5.0/5.0 -
I would rate my overall satisfaction with the quality of the repair a 10 out of 10. The repair was completed professionally, the quality of the work met my expectations, and I am very satisfied with the results.
Customer Service - 5.0/5.0 -
I would rate my satisfaction with the customer service I received from the repair shop’s personnel a 10 out of 10. The staff was professional, courteous, responsive, and kept me informed throughout the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Manny was great at keeping in communication with me while my car was in the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Overall I was fine with the whole process
Repair Quality - 4.5/5.0 -
There were a few minor issues that were ultimately resolved. It took longer than what I had expected. However, overall, I was satisfied.
Customer Service - 5.0/5.0 -
The staff were friendly and management were professional and responsive
My Experience - 5.0/5.0 -
I'm completely satisfied with the services. I received everyone communicated with me daily status They assured me my car will be taken care of and it was. Manny and staff were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect service. Thanks Manny and team
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service in the office. Excellent service from the text very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, as always.
Customer Service - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0 -
The reason that I would recommend others to your shop it’s respectfully pleasant when you walk in the door your greeted with a smile the customer service is fantastic. Not to mention the repairs excellent.
Repair Quality - 5.0/5.0 -
Yes the quality was on point with the repairs and the presentation of my car Really looked good I almost didn’t reconized it. Thank you once again
Customer Service - 5.0/5.0 -
I have nothing but respect for there professionalism and mannerism they have shown.
My Experience - 5.0/5.0 -
Customer service was great. Professionalism Excellent. Always kept in touch with the progress. Highly recommend to family, friends and co-workers. Very Satisfied with Caliber