Caliber - Downey
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I would not recommend this location to anyone. As a matter of fact, I drove 20 miles out of my way to go to a different body shop most recently because I refuse to do business with caliber in Downey anymore
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
Front desk person is rude and not pleasant to deal with. My service advisor was inexperienced and provided incorrect information regarding my vehicle multiple times.
Returned Clean
My Experience - 5.0/5.0 -
Repair was good,but car was not washed and shiny. Looks like it have some scratches on the hook that was not there before.
Likely to Recommend - 5.0/5.0 -
Yes, I would very much recommend this location to anyone.
Repair Quality - 5.0/5.0 -
The repairs looked great!
Customer Service - 5.0/5.0 -
The team was great! They kept me informed of every step of the process and repaired my vehicle in a timely manner. They said it would be ready Friday but had it completed by Thursday! Great team of people!
Returned Clean
My Experience - 5.0/5.0 -
I am very happy with the service. I would highly recommend. From start to finish, I was updated with the progress. Outstanding Customer Service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satesfied and we are happy that we got it very fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mrs. Dulce and the nice lady in the front desk where both really helpful and insightful and was able to help me out with all my questions and keep me informed on my repairs and the mechanics did a amazing job on the repairs love how everyone went above and beyond
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your team absolutely did an outstanding job repairing our car. We are completely satisfied. Not with just the repair but also the follow up everyday notifying us of what’s going on. Fast, efficient and awesome job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very pleased with the work that was done at caliber, great friendly staff and very communicative.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes! Great customer service team :)
Repair Quality - 5.0/5.0 -
The team at this location went above and beyond. Communication was top tier. Would definitely recommend to anyone and everyone.
Customer Service - 5.0/5.0 -
Amazing guest experience from all staff of this location.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, great communication, and great quality.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was very knowledgeable and helpful . The repair looked awesome… Overall experience was excellent..,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very knowledgeable and helpful. The repair was very thorough and exceptionally well done.
Customer Service - 5.0/5.0 -
Courteous and sensitive to our needs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I got my car back good as new. Looks like the first day I bought her… beautiful.