Caliber - Downey

4.8 (6,349reviews)
97%
12207 Woodruff Rd,  Downey,  CA  90241

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,349)

My Experience

Excellent team

Likely to Recommend

Repair Quality

Customer Service

Great customer service

My Experience

Great service. Thanks

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Repair Quality

Work done satisfactorily.Thank you

Customer Service

Everyone was very helpful

My Experience

Great work and always updated me on my vehicle

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Repair Quality

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My Experience

Caliber does very good repair work in reasonable time frame. Caliber also.krpt me notified during the whole process.

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Repair Quality

I am satisfied with the work they did on my car and would recommend to my family and friends. Thank you

Customer Service

My Experience

Danny was great. Answered my questions when I asked. Guy was great too. Always kept me informed on my vehicles progress.

Likely to Recommend

Repair Quality

Work was done great on my vehicle. I was very satisfied.

Customer Service

Danny and Guy were very helpful and explained everything very well to me.

Likely to Recommend

Repair Quality

I recently had my car repaired at Caliber, and I couldn’t be happier with the experience. From start to finish, the team was professional, communicative, and genuinely cared about making sure the job was done right. They kept me updated throughout the repair process and explained everything clearly, which gave me a lot of peace of mind after a stressful accident. When I got my car back, it looked brand new, the paint, alignment, and finish were all seamless. You would never know it had been damaged. The workmanship and attention to detail were truly excellent. Thank you to the entire team for your skill, kindness, and customer service. I highly recommend Caliber to anyone needing auto body repairs.

Customer Service

My Experience

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My 2nd time at Caliber. Highly recommended.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

The repair seems to be fine except that there is unfinished issue with the cause of the air pressure sensor light turning on and off. During the repair time, I don’t believe the car was driven long enough to trigger the sensor, and so it was considered a mishap. After I picked it up and drove it the following day, it started blinking again. I didn’t want to have to return it to the shop because I need it and don’t want to risk to go through the time consuming trouble again. I am taking it to another tire shop to be checked on ASAP.

Customer Service

I was given an estimated date to pick it up initially, but was only given 3 hours notice that it would not be ready. I did end up getting a rental, but again, I had to spend time that I really didn’t have.

My Experience

Great Job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Denise is awesome. I was very emotional about returning to the shop but as everything came to light an apology from me to Denise was in order. I appreciated her calmness and professionalism. The staff is very friendly and welcoming.

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My Experience

Everyone was friendly and the entire process went smoothly.

Translated from Spanish by Carwise
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My Experience

Muy buen trabajo muchas gracias

Likely to Recommend

Repair Quality

Muy buen servicio, buen trabajo muchas gracias .

Customer Service

Returned Clean

My Experience

Awesome team, they truly care for you and the car looks again like new, the lady was super helpful and the work done to my car was in no time. You deserve 5 stars thanks to you all!!

Likely to Recommend

Repair Quality

Awesome stuff quick repairs two thumbs up!

Customer Service

My Experience

They did a wonderful job💯

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My Experience

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