Caliber - Duarte
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Hey there! I just wanted to take a moment to share how incredibly impressed I was with these folks after my recent car incident. Dealing with an accident is pretty stressful and never really fun, right? But honestly, the team there made such a huge difference. They weren't just super efficient and professional, which is always appreciated, but they were also genuinely kind and empathetic. It felt like they really took the time to listen to everything I was going through and truly made me feel heard and understood. It's rare to find a service that combines such top-notch work with such a genuinely caring approach. Seriously, they made a tough situation so much more bearable!
My Experience - 5.0/5.0 -
Jack did a phenomenal job with my car! I think it’s as if my accident never happened. Thank you for taking such care with my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I found the whole process flawless, great service. I especially appreciate Jack at the Monrovia location, he was very knowledgeable and professional. Cheryl Castellanos
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy with the work they did on my vehicle. The service was very professional, and Israel was incredibly helpful throughout the process. He treated me with kindness, went above & beyond to assist me, and made the entire experience a great one.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A couple bumps in the road from their suppliers but Jaq made it right.
My Experience - 5.0/5.0 -
Israel was very helpful and patient with me! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was great Jaq is wonderful, the only thing I have an issue with is there is touch up on my brand new bumper
Customer Service - 5.0/5.0 -
Jaq was great and very on top of everything
My Experience - 5.0/5.0 -
Caliber has been great. They have been my choice of repair shop several times now. They are always great at communicating and run a smooth process with great repair work. Specifically, the Duarte location has an amazing team that always handles my repairs with care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice work in timely manner
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
SERVICING AGENT ISREAL AT DUARTE SERVICE CENTER WHO IS VERY HELPFUL AND RESPONSIVE TO MEET MY NEEDS AND I AM VERY HAPPY ON HIS PROFESSIONAL SERVICES
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and friendly.
Customer Service - 5.0/5.0 -
Very helpful and friendly.
My Experience - 5.0/5.0 -
Great job with everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After a stressful and anxiety filled situation with my collision, I appreciated the professionalism and daily updates on my car from Jacques. They went above and beyond to not only do a great job on repair with speed but also with communication.
Customer Service - 5.0/5.0 -
Great communication and efficient work!
My Experience - 5.0/5.0 -
Very friendly and helpful in answering questions