Caliber - Duarte

4.9 (2,087reviews)
97%
1718 Highland Ave,  Duarte,  CA  91010

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,087)

My Experience

Nice work in timely manner

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

SERVICING AGENT ISREAL AT DUARTE SERVICE CENTER WHO IS VERY HELPFUL AND RESPONSIVE TO MEET MY NEEDS AND I AM VERY HAPPY ON HIS PROFESSIONAL SERVICES

Customer Service

Likely to Recommend

Repair Quality

Very helpful and friendly.

Customer Service

Very helpful and friendly.

My Experience

Great job with everything

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

After a stressful and anxiety filled situation with my collision, I appreciated the professionalism and daily updates on my car from Jacques. They went above and beyond to not only do a great job on repair with speed but also with communication.

Customer Service

Great communication and efficient work!

My Experience

Very friendly and helpful in answering questions

Likely to Recommend

Repair Quality

Customer Service

My Experience

Por el momento, parece que todo esta bien

My Experience

My caliber experience was amazing!!! From the moment I walked through the doors I felt taken care of and that I was in good hands! Israel was Outstanding! He appeased all my concerns and worry! Answered questions did an incredible job with my car!! I will definitely recommend Caliber to all my friends and family!!!

Likely to Recommend

I will recommend Caliber to everyone!!

Repair Quality

I am above and beyond satisfied!!!

Customer Service

Everyone I spoke to was great! Israel was amazing!!! He went above and beyond!!! Very happy with his knowledge and work!!

My Experience

My Service Advisor Jacques Youssefian was friendly, fast, and best of all communicative. I had constant updates on the status of my vehicle and the communication between the Caliber and my insurance about the work. Thank you!

Likely to Recommend

Definitely very likely.

Repair Quality

The car looks better than it did when I bought it! Communication was great!

Customer Service

The customer service was as good as it gets. My service adviser was friendly and communicative with frequent updates.

Likely to Recommend

Repair Quality

Good service

Customer Service

Good service

Likely to Recommend

Repair Quality

Overall great experience. Only thing I has a problem was that they disconnected my dash cam. I have a dash cam for a reason and has gps on my car. And for them to disconnect my dash cam, was disrespectful to me since it’s not their property

Customer Service

Communication was on point.

My Experience

Israel and team were extremely professional, friendly and more than helpful making sure I had a quick and easy experience. The work they did was outstanding and I was very relieved. Highly recommend

Likely to Recommend

Repair Quality

So incredibly happy with all the work and the ease of the entire process. Thank you caliber for making this situation a little less stressful. Israel did a great job thanks guys.

Customer Service

10 out of 10

My Experience

Car looks beautiful and seems to run perfectly.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely

Repair Quality

Jack and his team were amazing, infact my vehicle was done before due date.

Customer Service

Outstanding

My Experience

The work was done great and I appreciated Mike's updates and work on the vehicle. I'd recommend this location for the work and great customer service (the ride to/from home, the car wash, etc.). Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service