Caliber - Dublin OH
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for the great communication. Neil was terrific!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Every touchpoint I had, they complained about how busy they were.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My repair looks great. I am very satisfied with the job that was done. Neil was ever helpful and took his time explaining what would be done to my CRV. I will highly recommend Caliber to anyone who needs body work.
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber Collision to others
Repair Quality - 5.0/5.0 -
Satisfied with the results of the repairs
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
Neil Feldman was professional and helpful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was great to work with. Neal was very communicative and let me know what to expect every step of the way.
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Car was retuned very dirty inside and strong paint smell (still dealing with it).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Reasonable time to repair. Customer service was top notch. Arsen was immensely helpful and courteous.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team always great at answering my questions
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Did not get the car fixed
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I know deadlines aren’t always going to be exactly met, so in my circumstance the final repair was most important even if it did take a little longer than expected! I’m satisfied!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Do not go, did not really do anything besides repaint it. Car was received a a day late after confirming 3 days before that I was returning my rental car. Did give me $200 back from deductible but very little/poor communication as a whole.
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
My front camera is partially blocked.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
The process of scheduling, pick up and coordination with rental car and insurance was very smooth. I was kept updated about the progress. The lady at the front desk was snarky and did not inform me to fill up my gas before drop off. While signing I noted and asked her if that is a problem that my tank is not full. She said no they will take care of it and sorry she forgets to inform people ahead of time. When I picked up, my tank said empty and I asked her to check with my agent if I had enough gas to take my car to the gas station. She asked and told me, that I signed paper that the gas is full. I did not appreciate her sarcasm for something this simple. Recommend informing people when they make the appointment that gas tank needs to be full.
Customer Service - 2.0/5.0 -
Front desk as mentioned could do better in customer service. The agent was polite and kept me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can't even tell there was any damage before! Awesome job!
Customer Service - 5.0/5.0 -
Very quick, knowledgeable, aware of my needs, and friendly.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair work was done well, thank you