Caliber - Dublin OH
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Communication was the best thing about the whole process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was excellent and amount of time of service was provided was good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Arden did an exceptional job keeping me informed of progress, and the end result is like new. I appreciate the attention to detail and the fact the interior got clean up as well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was completed with precision and experience.the only thing it took to long to do it.thank you for your service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was perfect except time.
Customer Service - 5.0/5.0 -
Professional and friendly
Returned Clean
My Experience - 5.0/5.0 -
Amy was professional and kept me updated of the progress regularly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Neil was very helpful and informative.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would.
Repair Quality - 5.0/5.0 -
So far so good. Looks brand new
Customer Service - 5.0/5.0 -
100/10. Amy is a rockstar. Very great service from her. She follow up regularly and made sure I knew what work was being done and when I could come pick up my car. Very happy with her customer service from beginning to end
Returned Clean
My Experience - 5.0/5.0 -
Amy was very informative about the repair process, kept me up to date, and made sure everything was in excellent shape. The team made the car feel like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Neil was professional and car looks great!!!!
Likely to Recommend - 5.0/5.0 -
I would recommend to everyone!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Neil was awesome!!!
Returned Clean
My Experience - 5.0/5.0 -
Arson was knowledgeable and very honest.
My Experience - 5.0/5.0 -
I had a front end collision with a vehicle during the snow and ice storm in january that caused quite a bit of damage to my brand new 2025 kia k4. My first brand new car. My baby. Its a beautiful car and i was devistated. I can say from the moment i contacted them through the whole process, it has been incredible. Not having rental insurance was a concern of mine, as i wanted my car fixed properly but couldnt afford a long term rental. I was getting estimates of maybe 2 months from drop off, estimate, ordering parts, paint and repair. Some longer. Not with calliber. I was connected with Amy as my service advisor. Since i covered the damage, and it was drivable, she let me bring it in for the estimate, and take it home while they ordered parts. I was worried parts might be on back order. She gave me less then a week estimate for having the parts in, but let me pick a drop off date that made me comfortable with a shorter time without it. I scheduled 2 weeks out and by the time i dropped off, all parts were in. She said we contact every tuesday and thursday with updates by text or call. She not only followed through with those updates, but also updated me during the different milestones of the repair regardless of the day. I dropped it off feb 28th, and was given a 14 day repair estimate. I did recieve a few notifications a wrong part being recieved right before pickup, but the right one was already on its way. A supplement part found that needed ordered. Speaking of supplements, there were a few, and she handled 100% of it with my insurance. I'm weary about using suggested repair shops from insurance, and would rather pick myself. But after research and reading all the reviews, i wouldnt go anywhere else. I was told by many to take it to a dealership collision center. And based off of research, im so glad i didnt Calliber was a no brainer. I got an update the car was in the repair stage on a thursday and after repair, it would go to paint, then reassembly, then the final steps. Monday i got a notification that it had already been through paint, and was being reassembled. Which i was so impressed with the speed. I was notifed that they recieved the wrong bumper cover on friday, but she was on it, and the correct one was ordered and would be there monday. My car was due for pickup on tuesday. Amy had told if itmgoes as planned, itll be ready by end of day tuesday still, with no delay! I actually got the call tuesday morning that my car was ready. And when i pulled in, it was sitting out front, and looked like it did the day i picked it off the dealer lot. Not only that, but due to all the weather and salt from Jan. 4th (accident date) to feb 23( drop off date) it was covered in salt and grime. Due to the damage i couldnt wash it. And they washed it inside and out for me. How incredible. I left so happy. She told me to call if i needed anything at all. She hoped we didnt meet again related to this accident but would love to have me again if i ever needed anything. After leaving, I realized my washer fluid sprayers werent working. I called, and they tried to schedule me a week out to bring it back to be looked at. Amy reached out immediately and told me i could bring it the very same day at my convenience. I came in, she took it back, and had it back to me within 20 minutes. I was again so impressed with her service, communication. I knkw theres a team in the back thay deserves credit. But Amy specifically deserves recognition. Incredible!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
the expense of repair process was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent experience
Returned Clean
My Experience - 5.0/5.0 -
Your customer service is amazing - very communicative from start to finish.
Likely to Recommend - 5.0/5.0 -
Ive already told people about you.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was first rate
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly and Fast Service.