Caliber - Dublin OH

4.8 (1,910reviews)
96%
5600 Innovation Drive,  Dublin,  OH  43016

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,910)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Lisa and my tech were both super wonderful. He was very responsive, explained everything clearly, and very patient and understanding with my calls. 10/10 service!!

My Experience

A little rough at the beginning, and took a while, but all good at this point.

Likely to Recommend

Have had multiple vehicles there & always satisfied

Repair Quality

They were fantastic! Gave me proper timeline, kept me up to date throughout & when picked up the work was excellent!

Customer Service

Communicated throughout; from day of drop till day picked up

My Experience

Excellent communication and overall service orientation

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Don't do what you say and the turnaround time for Summer is absolutely ridiculous.

Repair Quality

Customer Service

Returned Clean

My Experience

The communication was good (I recommend text) and the repair was timely.

Likely to Recommend

Repair Quality

Customer Service

Neil was great to work with- he explained everything well and routinely kept me updated.

Likely to Recommend

Repair Quality

It was easy and quick. The accident was the fault of the other driver so that helped of course but eveyone was great and very nice!!!

Customer Service

Same

Returned Clean

Likely to Recommend

see my comments

Repair Quality

The quality of the repairs exceeded all of my expectations. When I picked up my vehicle, I was truly amazed. The damage was repaired so flawlessly that it looked even better than I could have imagined. The attention to detail and craftsmanship displayed by your technicians is a true reflection of the pride your company takes in its work.

Customer Service

Neil was amazing to work with. From the very beginning, your entire team demonstrated the highest level of professionalism, courtesy, and dedication to customer satisfaction. Throughout the repair process, I was kept informed every step of the way with regular updates

Likely to Recommend

Repair Quality

There was some dirt left on the driverside chair and stearing wheel. Otherwise everything else was perfect.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Neil was the best. Appreciate how easy he made my repair.

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work quality seems excellent from what is visible. Neil was a great resource throughout the process.

My Experience

My repair is awesome! You can't even tell there was any damage. A very good place to get your vehicle repaired. Everyone was professional, polite and courteous.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car was not clean upon pick up, interior has a layer of dust covering everything in interior

Likely to Recommend

Repair Quality

Vehicle was repaired but was filthy when pick up. Inside of vehicle was covered in dust, like windows were open in body shop. Filthy !

Customer Service

Returned Clean

My Experience

Excellent communication from the shop and followed up well on items to check.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated the updates and their honoring the commitment to deliver the vehicle on the estimated date. The staff is friendly, professional, and communicative.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean