Caliber - Dublin OH

4.8 (1,918reviews)
96%
5600 Innovation Drive,  Dublin,  OH  43016

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,918)

My Experience

My Experience

Great service and the finished product looked perfect. Communication was very satisfactory!

Likely to Recommend

Did a great job

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Communication was amazing throughout. Wonderful experience

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amy Langworthy was my service advisor. She was extremely professional and easy to work with. I would absolutely recommend working with her.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Updates were consistent and concise, was all super easy to understand and take the next steps towards whatever the fix was

Returned Clean

My Experience

Arsen did a great job explaining the process and answering all my questions from estimate thru completion of repairs. Lisa was very responsive. The whole process was efficient. Car was completed earlier than expected, that was a bonus!

Likely to Recommend

Repair Quality

Customer Service

Overall experience with shop personnel and quality of repairs a 10. I took 2 points off for not accepting cash payment for my deductible. Seemed unAmerican and discriminatory to nonbanking customers or anyone who wanted to use USGovernment issued legal currency. Fortunately, I had other means to pay the deductible. But, if I didn't, I would have been stranded there (as I was dropped off, no one waiting) and unable to pick uo my car. I shouldn't have to ask, "Do you accept cash?"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent repair of hail damage.

Likely to Recommend

No regrets

Repair Quality

Getting in an accident was awful, but the experience working with Caliber Collision was great. They were communicative, prompt, and thorough.

Customer Service

I received frequent communications and was greatly warmly when I arrived and interacted with people.

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Very happy

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work was great just make sure you communicate a little better when the car is actually ready. We went over twice and thought it was done but it wasn't after looking at information on car wise and verbally that was told to us.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Arsen was fantastic. Very professional, communicated well, and very efficient!

My Experience

My Experience

Front end pulls to the left. It was not doing that before the repair. We did not notice until my son drove us to the airport yesterday April 16. I think one day after pick up.

Likely to Recommend

I think I should have stay with another in Powell

Repair Quality

Alignment is off. Reception people are no good

Customer Service

Not a warm reception or communication throughout the process

Returned Clean

Likely to Recommend

Repair Quality

The staff at Caliber Collision - Dublin took great care of my car and me. Thank you for the excellent customer service that I experienced.

Customer Service

Excellent!!!

Returned Clean