Caliber - Dulles
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
The only issue I have is the parking lot. Feel I'm more likely to need more body work after trying to drive around/park.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Very proactive response, timley status updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I so happy with the service you did guys.
Customer Service - 5.0/5.0 -
Its the best i have ever encountered.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was truly impressed with the service provided by caliber. I was kept informed of every step in the repair process and what to expect next and when my car was going to be ready. Jessica and the Caliber team are top notch!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
i knew everyday the current status of my vehicle repair
Returned Clean
My Experience - 5.0/5.0 -
Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'll recomend to friends
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was great expirience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jessica was excellent; she kept me updated daily and answered all of my questions/concerns promptly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very well done. Thank you all.
Likely to Recommend - 5.0/5.0 -
Great experience overall
Repair Quality - 5.0/5.0 -
very well done, though a little more attention to detail - missing the "JEEP" emblem from my new hood
Customer Service - 5.0/5.0 -
Very well. Kept me informed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Caliber did a very good job on repairing my car. They took a little longer than I expected to do the repairs, but they picked up my rental car for the additional time needed to complete the repairs. Their employees were very helpful and friendly. I was pleased with the quality of the work done on my car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was handled well and with great professionalism. Caliber kept me informed on progress of the repair at the perfect frequency. Overall, I enjoyed working with all Caliber personnel.
My Experience - 5.0/5.0 -
Costomers service was wonderful except when I arrived to put my vehicle the younglady at the front desk was not nice to me at all because my information was not put in correct in your system. and when i had no information other than who I am and that I was told to be there at 10:30 to have the adjuster look at my vehicle. she was very rude to me for no reason, so I called her out on her action toward me and she still appeared to be upset with me for no reason. sad but true. it made it seem a African american with a bad attitude. that was not the case. She appeared complacent in her job. but I was okay. I just felt uneasy,and i was the only Black american inside out of 10 people in the office. other than that you deserve a 10. even if i was made to feel some kind of way for no reason.i said to her maybe you should no your history about black Americans look up black wall street and maybe your understand why we feel the way we do. She did no answer me. I did not deserve them poor action toward me for no reasons. Thank you. Mr Albert Hazard
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very easy and the communication was excellent. Having to get your car fixed after and accident or in my case a hit and run is never easy but you guys helped me get my car back quickly and effortlessly