Caliber - Dundalk - West

4.7 (96reviews)
90%
98 Willow Spring Road,  Baltimore,  MD  21222

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (96)

Likely to Recommend

I would have no problem recommending anyone that needed this type of service.

Repair Quality

The staff was very helpful & informative!

Customer Service

Friendly, knowledgeable

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

100% satisfied. I would highly recommend Caliber to all. Friendly,, professional and they worked with me to get my truck back as quick as possible. In and out. Excellent work!

Customer Service

Shop communicated regularly

Returned Clean

My Experience

Fascinated by the work; you can't even tell where the impact was—it's a clean job. Excellent work. Thank you

Likely to Recommend

Already did :)

Repair Quality

Very satisfied and highly recommended Friendly staff Promp update and quite thorough in explaining the process and the expectations of the service.

Customer Service

Front desk is very friendly and courteous. Jim was also very thorough in explaining what to expect

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It looks great

Customer Service

Everyone was very professional

Returned Clean

My Experience

Being my first time in dealing with Caliber, I have to say I was a little hesitant. Christopher immediately put me at ease thru the entire estimation process. His professionalism & expertise continued during every step of this project once I decided to use Caliber for the repairs. I will definitely recommend this location to others.

My Experience

The job was completed ahead of schedule & to complete satisfaction.

Likely to Recommend

Repair Quality

Excellent service __ no hassle!

Customer Service

They kept in touch on the progress & finished ahead of schedule. The work look great.

Likely to Recommend

Repair Quality

Hello! I am satisfied with my service. The only thing is that My window that was fixed was supposed to be tinted and was not completed on the day of service. After this is fixed, everything will be perfect!

Customer Service

Returned Clean

My Experience

They did a great job.

Likely to Recommend

Definitely

Repair Quality

They did super well

Customer Service

Lady at the office is super nice

Returned Clean

My Experience

Very happy. They were professional. And the place was clean.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent body work. Excellent customer service. I'd recommend Caliber Collision Center to anyone.

Likely to Recommend

All ready have

Repair Quality

The seal in front of the passenger side for the hood of the vehicle is loose and making a whilstling sound. A bolt is missing from the rear passenger mud flap causing it to hang down. Other than that the reapiar looks fantastic and the revalanced the vehicle really well. You guys are quick, top quality professionals in your field , and I appreciate all of your hard work. I've recommended caliber collision to many of my coworkers and family members thank you again.

Customer Service

Very welcoming. Was offered water and iddint have to wait to be served. Everything was neat and organized and when speaking to a mechanic they took down appropriate notes and gave a detailed breakdown of the repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service