Caliber - Durham - Downtown
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great work on the car, but even better customer service. I felt valued and appreciated. Well done. I'll be recommending you to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good work and good customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and the repair looks like new thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
I’m so happy with the job that Caliber did on my car. It looks like new! They even washed it when done. Highly recommend!
Customer Service - 5.0/5.0 -
Perfect….lovely people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
EVERYTHING was handled in a very professional manner from the day that I dropped my truck off till the day that I picked it up and everyone involved, Brittany Tyler Donnie were very Professionall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an excellent job with car
Customer Service - 5.0/5.0 -
Communication was great
Returned Clean
My Experience - 5.0/5.0 -
The car was a lost, but, the service representative and customer service team were top of the line! They listened and cared about my car situation. Keep up with the good work and customer service!
My Experience - 0.0/5.0 -
They forgot to take care of the alignment and the turn signals are not working. I’m bringing it back first thing in the morning.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff guided me through steps to get car repaired and interact with insurance and Enterprise effectively. Also, repair staff did great job compensating for repair delay beyond their control (a critical replacement part that was damaged in shipping to Caliber).
Customer Service - 5.0/5.0 -
Courteous and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept me well informed and updated every step of the way. All staff were polite and friendly. Would definitely recommend to family and friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate a high professionalism and dedication to work of people at Caliber. My car has been repaired in less than a week, then washed inside and outside. Thanks a lot for a perfect service!
My Experience - 5.0/5.0 -
The folks at Caliber were a pleasure to work with! They kept me updated on everything being performed and treated my vehicle with special care. Thanks, team!
My Experience - 5.0/5.0 -
Car was refinished back new .
My Experience - 5.0/5.0 -
Caliber did a great job sending me text messages regarding the progress of the repairs and that kept me from ever wondering when they would be done. They also did an A+ job on the repairs.
My Experience - 5.0/5.0 -
I was kept up to date about the process, the team was so nice and very professional, if I EVER have to come back, I’d choose this location again and again
My Experience - 5.0/5.0 -
Professional and courteous