Caliber - Durham - Downtown
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Asen un buen trabajo y si lo Eh recomendado
Repair Quality - 5.0/5.0 -
Excelente trabajo
Customer Service - 5.0/5.0 -
Excelente trabap
My Experience - 5.0/5.0 -
Everything was done as promised
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0 -
Customer service was great
Returned Clean
My Experience - 5.0/5.0 -
Excellent work Fast repair time and friendly professional service. Thank you for a wonderful job.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them to anyone.
Repair Quality - 5.0/5.0 -
Quality repair of work.
Customer Service - 5.0/5.0 -
Customer service was superb
Returned Clean
My Experience - 5.0/5.0 -
The front desk lady and T-Lo Logan were very kind and professional. I received daily updates and my car was repaired perfectly.
Likely to Recommend - 5.0/5.0 -
Quality performance!
Repair Quality - 5.0/5.0 -
My car was repaired to perfection!
Customer Service - 5.0/5.0 -
Treated with kindness and respect.
My Experience - 5.0/5.0 -
Good work
Likely to Recommend - 5.0/5.0 -
Would let my love know about you all
Repair Quality - 5.0/5.0 -
Excellent job 👍❣️👍
Customer Service - 5.0/5.0 -
Excellent job 👍👍 thank you all very much 👍👍👍👍
Returned Clean
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great communication with me and coordination with the insurance company
Customer Service - 5.0/5.0 -
great information during process and friendly customer service
My Experience - 5.0/5.0 -
Caliber Collision did an awesome job to my vehicle thank you for all do
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They really took care of my car I was recommended to them now I’m going to recommend them to others and show how pleased I was about dealing with this organization.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks perfect, the staff were transport and friendly, and the repair was completed earlier than expected!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very communicative about timeline and kept me up to date
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brittany was very kind and helpful at helping me organize what was happening with my car. Tyler provided wonderful explanations of what was done as well. Great friendly people and exemplary work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brittany and Tyler are awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cautlin and the front desk attendant (i believe her name is Brittany) were very accommodating and friendly. I really appreciated their genuine kindness
Customer Service - 5.0/5.0 -
It was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Brittany was literally the best. Super informative, professional, and friendly. The car was spotless and detailed upon pickup. Everyone was friendly! Only issue was a small piece missing from the front grill that the are mailing. Besides that, no issues and would highly recommend!!
Customer Service - 5.0/5.0 -
Brittany for president!!! She was awesome- if I owned a business, I hope our team represents us like Brittany does for Caliber. Highly responsive, fun and friendly, got the job done right the first time.
Returned Clean
My Experience - 5.0/5.0 -
Customer service was awesome. Brittany and Tyler are great people to work with. They are both very professional, and they kept me informed.
My Experience - 0.0/5.0 -
Unfortunately my estimates went double price after they start disassembly. Not recommend if you go out of packet payment