Caliber - Durham - Fay St
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Customer service excellent service and repairs excellent very satisfied thanks so much
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
No doubt about it.
Repair Quality - 5.0/5.0 -
The service was excellent. From the woman in the front to the service representative. I would use Caliber and would not hesitate to recommend them.
Customer Service - 5.0/5.0
My Experience - 0.3/5.0 -
Damage was not repaired right 🤬
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
They are trying to make it right. Took truck back to them this morning
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and kept me updated on any delays or issues with my car. They were fast. No complaints at all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
David helped make the experience positive!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The main person we dealt with was David and his confidence in their quality work and his thoughtfulness made us feel assured of our satisfaction.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
David and the front office have such warm personalities and treated me well. Everything was timely and the repairs were perfect. David kept me informed frequently and went over and beyond. Definitely will use this location for personal repairs in the future such and painting older model Camry.
My Experience - 5.0/5.0 -
Thank you all for being so helpful and supportive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Courteous employees, careful attention to detail. Excellent service overall.
My Experience - 5.0/5.0 -
Thanks for the clean car and excellent communications.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
David at caliber collision on Faye Street in Durham was exceptional. Absolutely exceeded expectations. Made the process very easy and truly felt he had my back. Zero complaints and a ton of praise.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, courteous, attentive, and friendly are just a few words that explains this company and its employees. I would recommend Caliber Collision, Durham location specifically, to anyone.
My Experience - 5.0/5.0 -
Excellent customer service; great paint job and the interior was cleaned which was a surprise that I didn’t anticipate.