Caliber - Durham - Fay St
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Took a bit longer than I would have liked but the work is excellent so it’s worth it.
My Experience - 5.0/5.0 -
Great service all around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality
Customer Service - 5.0/5.0 -
Margaret is the greatest. She is very sympathetic.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate the excellent job and the updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gage was very personal and professional. Caliber did excellent work. I am pleased USAA recommended them.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was incredible! Everything was done on time and my car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The took care of my car and kept me in the loop throughout the process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was great I highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very satisfied with the timely service. The woman on the phone/at the desk exhibited exceptional friendly customer service. The gentleman (estimator) was helpful when I called to inquire about my car. He knew I wanted/needed my car to go out of town and he kept me updated on the status of the repair.
Customer Service - 4.5/5.0 -
Great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The lower air spoiler on both sides have solid over spray on it. It's all the way around it. From side to side. The spoiler will have to be replaced because no chemical like acetone is going to take it off without damaging it even farther also there's a big gap line between the hood front tapering to the rear towards the windshield. I was never updated on the undercarriage and what kind of damage was under there due to this accident. Leaving the gaps like you did shows me there might be something underneath that either needs adjustment or replacement I don't know. The gentleman who walk me out to the car and gave me the keys didn't know anything about what to tell me and I told him that the tape line was off and they had sprayed around the boiler at the bottom and he said he would get back with me. He would go in and talk to someone and then he'd get right back to me. I haven't heard anything and I know it hasn't been much time but what do we need to do to figure this out and get this going I don't have a rental car anymore. I haven't gone over the repair very well. Due to my pain level. I will look at it in more detail today. Let me know what you can do to accommodate the vehicle and we can make that happen not today I got to look over it well. But anytime after that will be fine let me know.
Customer Service - 2.5/5.0 -
The lower air spoiler on both sides have solid over spray on it. It's all the way around it. From side to side. The spoiler will have to be replaced because no chemical like acetone is going to take it off without damaging it even farther also there's a big gap line between the hood front tapering to the rear towards the windshield. I was never updated on the undercarriage and what kind of damage was under there due to this accident. Leaving the gaps like you did shows me there might be something underneath that either needs adjustment or replacement I don't know. The gentleman who walk me out to the car and gave me the keys didn't know anything about what to tell me and I told him that the tape line was off and they had sprayed around the boiler at the bottom and he said he would get back with me. He would go in and talk to someone and then he'd get right back to me. I haven't heard anything and I know it hasn't been much time but what do we need to do to figure this out and get this going I don't have a rental car anymore. I haven't gone over the repair very well. Due to my pain level. I will look at it in more detail today. Let me know what you can do to accommodate the vehicle and we can make that happen not today I got to look over it well. But anytime after that will be fine let me know.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work is fantastic and the customer service even better. This location is the best in the state and well worth going out of my way to get the work done here.
Likely to Recommend - 5.0/5.0 -
Ya me preguntaron unos vecinos y les hablé de caliber colisión vieron cómo quedó bien compuesto mi carro
Repair Quality - 5.0/5.0 -
Quedó muy bien reparado mi carro, parece que no pasó nada, está igualito que nuevo
Customer Service - 5.0/5.0 -
Muy atentos cuando me atendieron desde que me llamaron y fuimos a la cita