Caliber - Durham - Iredell St

4.8 (2,312reviews)
96%
722 Iredell St,  Durham,  NC  27705

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,312)

My Experience

The team at Caliber Collision was very thoughtful, communicative, and efficient. They earned my trust.

My Experience

Work done on time and properly. The car looks new.! Very satisfied.

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Customer Service

They have done several repairs for me and they are great. Keep me informed and get it done when promised.

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My Experience

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My Experience

Chris and his team were great to work with. I appreciated the clear communication and timeline updates as my car was being worked on. The final result was better than I expected - to top it off, my car was cleaned inside and out! I will be definitely coming back and can’t recommend this location enough. Thank you!

My Experience

Thank you for cleaning my car (and interior!) before returning it. Exceeded my expectations and the repair looks perfect. Thank you so much! I will definitely be a repeat customer!

My Experience

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Repair Quality

Great job, very good service all around. Thank you.

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My Experience

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Customer Service

Chris and Mark are always top notch.

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My Experience

Anyone I I came in contact with was very helpful. Mark Wilson was the estimator and answered all my questions about the repair. Aisha was delightful on the phone and front desk when I came in. On day of pickup they even waited a bit past closing for me. The work itself is beautifully done. Perfect contours and paint match. True artistry. If the need ever arises again, this is the only shop I would come to. Thanks for a great experience!

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Already completed a survey like this

Customer Service

Returned Clean

My Experience

Thanks for the care and attention to this repair.

My Experience

I am very pleased with how my car was repaired. Caliber did a wonderful job!

Likely to Recommend

Yes I will definitely recommend Caliber

Repair Quality

I already took the survey and indicated that Caliber did an excellent job on my car. I was very pleased.

Customer Service

Mark and his team were great.

Returned Clean

My Experience

Always love doing business with Caliber Collision. They are professional, and communicate proactively.

My Experience

Awesome gentlemen who were very nice. The tech communicated with me as he worked on my repairs and was very informative. I loved this location and I will always take my vehicle there..

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Already have recommended!

Repair Quality

Everything was amazing from start to finish. The communication throughout, the kindness and the final result! Mark and his team are phenomenal. 10 out of 10 would recommend!

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Returned Clean

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The work you did was great -- color matching, dent repair -- but I wish someone had spotted the scrape on the driver's side in front of the mirror. We didn't either, btw, until appreciating how good the car looked after your work. Really valued the professionalism, experience, and friendliness of everyone.

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My Experience

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Returned Clean