Caliber - Durham - Northwest
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I wish that all businesses had the customer service that Caliber Collision has. Everyone was so nice and helpful, everything was done faster than they said, my car came back vacuumed, they communicated with the rental company on my behalf. They communicated regularly about the status of my car, and I really didn’t have to do or worry about anything. 15/10, I would highly recommend you all to anyone I know who gets in an accident in the future!
My Experience - 5.0/5.0 -
I wouldn’t take my vehicles anywhere else for body repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I wouldn’t take my vehicles anywhere else for body work!!
Customer Service - 5.0/5.0 -
Professional, efficient, and appropriately in regular contact with status updates.
My Experience - 5.0/5.0 -
Quick to schedule estimate and flexible drop off for repairs. Answered all questions about repairs thoroughly. Frequent updates on repair progress and finished well ahead of original estimation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, helpful, articulate, and knowledgeable.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I could not even tell that my son's Jeep hood had been damaged! A landscape company threw a stone into the corner of it. The repair work completed by Caliber was excellent and delivered well before the estimated deadline. Entire process was top notch!
My Experience - 5.0/5.0 -
Yallve done 3 of my cars in the last couple years. Stellar 5 stars.
My Experience - 5.0/5.0 -
Very thorough- appreciate text almost daily updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the fast turn around and how easy you made this process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Randell Lute ensures that the customer is completely satisfied with the service provided. I won’t hesitate to return when I need my vehicles worked on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always do and have
Repair Quality - 5.0/5.0 -
Very good work was ready way before estimated due date will always use you guys
Customer Service - 5.0/5.0 -
Very friendly people enjoy conversating with them
My Experience - 5.0/5.0 -
Nick kept in contact with me and my repair was complete incredibly fast.
My Experience - 5.0/5.0 -
Excellent overall experience. Very professional and friendly interactions with all staff & technicians at all times. Work performed was perfect and completed much sooner than expected. Consistent communication and real time status updates were very helpful. I highly recommend Caliber Collision. Five stars out of five for sure!!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber is excellent in service, customer friendliness, quality of collision repair and excellent timeliness in performance . Their human kindness cannot be overstated. The results of their product is perfection. Thank you. I am an older adult with only one car and the efficiency of service was well appreciated. I recommend Caliber highly. Everyone from the manager to the front desk to the mechanics were very kind and really pleasant. Thank you