Caliber - Durham - Northwest

4.8 (3,716reviews)
96%
5122 Neal Rd,  Durham,  NC  27705

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,716)

Likely to Recommend

I will always recommend this place to anyone.

Repair Quality

I really loved the experience of having my truck fixed at Calliber Collision. They handled the situation very quickly and with a lot of professionalism. The damage on my truck was very considerable and now it seems like nothing has happened. Thank you so much for all the work you guys do. All people here are awesome.

Customer Service

All team respond and act fast and professional.

Returned Clean

My Experience

Great customer service! Job well done. Thank you!

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Customer Service

Great customer service! They are very knowledgeable, professional, efficient, and the repair work is excellent! Thank you for a job well done.

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Highly recommended

Repair Quality

Car was ready very quickly and the service was great.

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Excellent service…thank you!

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Returned Clean

My Experience

I really appreciate being kept in the loop and the updates provided along the way. This helped me feel at ease and confident I made a good decision on bringing my vehicle to Caliber.

Likely to Recommend

Repair Quality

No one wants to be in a position to have their car repaired, but having a good experience in the process at least makes it easier. Caliber definitely made the experience much better- great communication throughout and very easy to work with.

Customer Service

My Experience

Great communication on status of repair

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The repair was quick and well done!

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Very good service and people

Repair Quality

Overly satisfied with the early return and and repair of my vehicle, I can say Caliber gave me a nice Christmas present & if needed I highly recommend their service.

Customer Service

Excellent customer service over text and by phone call.

Returned Clean