Caliber - Durham - Northwest

4.8 (3,699reviews)
97%
5122 Neal Rd,  Durham,  NC  27705

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,699)

My Experience

My Experience

I felt like I was treated well and answered my questions. They even cleaned my car.

My Experience

Great service

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Repair Quality

Customer Service

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My Experience

Nick was super helpful — I needed to replace my tires and he helped me arrange that. I was grateful. The repair was quicker than expected and everyone I came in contact with was pleasant and helpful.

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Customer Service

My Experience

I am not satisfied with the repair at all. I will bring the vehicle to you so you can take a look at it. There’s a problem with the bumper you installed.

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Repair Quality

Great job!!!!

Customer Service

Great job!!!!

Returned Clean

My Experience

Randall is awesome. He knows how to treat a customer!

My Experience

I really appreciate how courteous and professional all of the staff were while repairing my vehicle.

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Repair Quality

Customer Service

My Experience

The Team at Caliber Collision is the Best!! They kept me informed every step of the way the work is just outstanding amazing amazing and Randall is a very, very great guy. He is a awesome awesome man so thank you to the whole team.

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Repair Quality

Customer Service

My Experience

They are courteous and professional. My repairs were completed well ahead of estimated schedule.

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Repair Quality

Very timely repair

Customer Service

Returned Clean

My Experience

My Experience

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Repair Quality

Customer Service

My Experience

Exceeded expectations! They were excellent! Great body repair service - my car has never looked so good! (in recent memory anyway...) Daily texts kept me up-to-date on progress. And they completed earlier than expected! Friendly staff in person & on the phone.

My Experience

My Experience

Very hospitable and kind.

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My Experience

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Returned Clean

My Experience

Very friendly group and very helpful. The work my car I would say is excellent.

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Customer Service