Caliber - Durham - Northwest

4.8 (3,701reviews)
97%
5122 Neal Rd,  Durham,  NC  27705

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,701)

My Experience

Very friendly group and very helpful. The work my car I would say is excellent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was thrilled that the repair was ahead of schedule. Nick kept me informed the entire time.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My vehicle was done on time and runs great and looks great.

Likely to Recommend

Repair Quality

Looks great and I’m very happy with the service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work and completed before estimated time

Customer Service

kept is informed and made sure we were treated well

My Experience

Appreciated the timely repair

Likely to Recommend

Happy to recommend

Repair Quality

Excellent service from start to finish Beautiful finish

Customer Service

Friendly and efficient

My Experience

Awesome customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car looks great and the work was completed according to plan.

Customer Service

Likely to Recommend

Repair Quality

Replaced parts well but paint doesn’t match

Customer Service

When I complained about the color, I was given scripted responses that I wasn’t listening and the paint on my truck was old and on and on

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciated that Randell kept me informed about the status of the ongoing repair. I also am happy that the repair was completed in a relatively short time. Thanks for the great service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Trash left in the bed of the truck. Didn’t repair one of the dents in the door.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service