Caliber - Durham - Northwest

4.8 (3,701reviews)
97%
5122 Neal Rd,  Durham,  NC  27705

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,701)

Likely to Recommend

Repair Quality

Caliber was very communicative, prompt, and friendly. Most importantly, they did very good work on the repair of our Subaru. Should something like this arise again, I would certainly seek them out.

Customer Service

Returned Clean

My Experience

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Repair Quality

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The process was longer than expected. There’s other caliber collision locations that get you out in two weeks

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Friendly, prompt, professional, competent… really a perfect experience. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Nick did a great job and kept me informed. Betsy provided excellent support by managing the paperwork.

My Experience

This was the second time in about three weeks I was there for another damage repair caused by someone else. The process of getting the car there, getting a rental, and coming back to get my car was very smooth. I was kept up go date throughout the weeks when a new step was being done, and finally when it was ready.

Likely to Recommend

Repair Quality

The work done was great and I was kept up to date on the status the whole time.

Customer Service

It was a simple process for checking in the car and getting it back

Returned Clean

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My Experience

Timely and thorough

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Repair Quality

Hatch looks great!

Customer Service

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Repair Quality

Took longer than anticipated but they did a great job.

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My Experience

Great job done. Can't tell there was any damage

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

My Experience

Thank you Nick made the whole experience easy. Great customer service from the whole team.