Caliber - Durham - Research Triangle
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Greg was awesome. Great personality and extremely professional.
Likely to Recommend - 5.0/5.0 -
I will absolutely recommend this shop to anyone that I know.
Repair Quality - 5.0/5.0 -
I can't express this enough but the shop at Caliber Collision #1547 is far the best that I ever worked with. The quality of the hail repair work was simply amazing! The customer service provided by Greg & Christine was outstanding! I primarily worked with Greg & his level of professionalism makes him a valuable asset to your company. Overall, the entire process went quickly & flawlessly. If I need any future work down the road I will definitely be a return customer. Best regards Keith LeBlond
Customer Service - 5.0/5.0 -
These guys far exceeded my expectations! This shop is truly top notch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was friendly and efficient. Was informed of the repair progress. Was able leave rental car with Caliber to return and my car was clean inside and out. Very satisfied with work. Thank You , Delores M
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They worked hard to please and repair the car quickly. Greg was very pleasant to work with as well as Lynn and Christine. They were always professional And honest in the way they Handled our repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Professional-
Customer Service - 5.0/5.0 -
Very Professional
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle was extremely damaged..I assumed that it might've been totaled or unrepairable. Callibar was able to restore it back to it's original quality such that my car looks new again.
Customer Service - 5.0/5.0 -
Caller kept me informed throughout the repair process. They even picked up the tab on my rental vehicle once I ran out of insurance coverage.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Counties, communication on status, and timeliness of assessment and work was excellent. Car looked great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Esurance was great! Thank you for a smooth experience.
Customer Service - 4.5/5.0 -
Everyone that I spoke with were exceptionally professional and helpful excluding one customer care personnel. That is the only reason you received a 9 and not a 10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional compassionate in Help me through every step of the repair process I would recommend them to anyone and I will say God-bless them
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The guy that called me to tell me that my car was ready was great. The service up front was not exactly ideal. One girl was helping someone owner the other girl was sitting at her desk on her phone texting or something and was not interested in helping anyone.
Customer Service - 3.5/5.0 -
Answered on the previous question.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Insurance co asked if I wanted to take my car to the dealership. I said no way I’d let those hacks work on my car. I’ll go to caliber.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Repairs took a really long time to complete Car was returned with radio disconnected and needs to go back in again