Caliber - Durham - Research Triangle

4.8 (2,412reviews)
96%
4308 S. Alston Avenue, PO BOX 110391,  Durham,  NC  27713

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,412)

My Experience

Awsome job

Likely to Recommend

Repair Quality

Superb

Customer Service

Returned Clean

My Experience

2nd time using. love them for any unfortunate car work. very professional and kept me up to date!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff and crew were exemplary explaining the process and keeping me informed

Likely to Recommend

Repair Quality

Excellently

Customer Service

My Experience

Everyone was super helpful and kind! I had an all around really great experience!

Likely to Recommend

Repair Quality

Customer Service

My Experience

You exceeded my expectations. My car looks great!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Greg was awesome to give me updates on my car everyday, and the front desk lady was great also. However, when I got home after picking up my car, I noticed that there were 2 spots where the paint was missing. That part of the car was where there was a lot of pain damage from my hitting my garage. Not big amount of paint was missing, but enough to see that they were missed. The other parts that were painted looked flawless. Connie Carroll

My Experience

Prompt work. Nice people.

Likely to Recommend

Overall a satisfactory job and very nice employees.

Repair Quality

The repair took longer than your customer service associate estimated; however, the work was excellent The only item missing was door edge guards which have been promised. Also the left rear wheel rim did not need to be replaced. The original equipment wheel rim could have been left on the car.

Customer Service

All were polite and professional

Likely to Recommend

Repair Quality

Very happy with service. Job was completed in a timely manner.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional all the way! A pleasure to deal with.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job. Compleated when promised. Great staff. Thanks

Customer Service

Returned Clean

My Experience

The team was efficient and professional. The repairs were done as requested and my vehicle was returned clean. The paint matched perfectly and I couldn't be happier.

Likely to Recommend

Repair Quality

It was an overall excellent experience and I am completely satisfied with the repairs and the friendly staff.

Customer Service

The customer service was fantastic and Ryley Felver was efficient and professional.

Returned Clean

Likely to Recommend

Good customer service

Repair Quality

Customer Service

Good repair work and good customer service

My Experience

Great service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

First time using them and if I have any other problems I will go to them first. ✊🏾

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Repair Quality

Customer Service

I would use again and recommend their services.

My Experience

Excellent customer service. Top notch work. Thank you for taking all COVID precautions.

My Experience

My car looks great!! Thank you very much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean