Caliber - Durham - Research Triangle
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very helpful at arranging a rental car and the repair turned out great!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
I am very pleased hood and bumper repair but I am confused why inside of my car had damaged.
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service all around
Customer Service - 5.0/5.0 -
she was excellent
Returned Clean
My Experience - 5.0/5.0 -
Employees were courteous, attentive and professional. We were greeted with a friendly smile and assistance was very professional. Each person with whom I encountered was wearing a mask. Very thoughtful and respectful in this age of COVID 19.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Nothing was fixed that I asked in the things that were fixed were partially fixed. They missed several problems that were on my car. They said that they detail that and I got it back with cigarette butts in it. I will never go back again and will not recommend caliber
My Experience - 5.0/5.0 -
It finished ahead of estimated time with great results
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
It finished ahead of the scheduled time with good quality
Customer Service - 5.0/5.0 -
It was so good and contact me in time for any updates
My Experience - 5.0/5.0 -
Nice people (Ryley and reception) kept us in the loop all through the process. Car was returned perfect and detailed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was extremely nice and helpful. They kept me updated on the status of my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Quality of the work and communication excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm glad my car was repaired without any problems. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Caliber Collision.
Repair Quality - 5.0/5.0 -
The original estimate was that it would take about 3 weeks. You guys got it done in just over a week. Impressive. The quality of the repair exceeded my expectations. You can't tell that there was ever a huge dent in the side of the truck. The paint job matched the rest of the truck perfectly. It feels like a new truck again. I also liked the regular text updates on the progress.
Customer Service - 5.0/5.0 -
The shop's personnel were very professional, kind, and responsive.
My Experience - 5.0/5.0 -
Good work, no complaints
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything about my experience with caliber was outstanding. Friendly, super knowledgeable, definitely most concerned about ensuring everything was done best for me. Car looks great. Better than I expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was good and very friendly people. Enjoyed the the experience
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Seems like they did a good job on my car