Caliber - Durham - Research Triangle
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your staff members were very professional, while also friendly and cordial. I would without hesitation recommend you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
5 stars honestly isn’t enough to express my gratitude and explain my experience with this location at Caliber Collision. Everyone I had an encounter with went over and beyond to ensure that I received the best that they had to offer. Ashley runs the office and when I tell you she is AMAZING, I am not exaggerating. She literally made the entire process easy from beginning to end. Ashley stayed in constant communication with me the entire time and has a great relationship with Enterprise. She took the initiative to arrange for me to get picked up by Enterprise when I dropped my car off for service. Now thats like Chick-fil-A service in the car repair field. Next, the manager at this location is Riley and he is even more phenomenal with his customer service. He called me every couple days to personally give me an update and even finished days before expected. Riley and his team fixed gave me my car back in better condition then I bought it from CarMax. If I can be completely honest, He went over the insurance and replaced my battery for free, he calibrated the camera in my windshield and alot of other minor repairs. I was blown away to see my car with brand new tires and the paint job is beyond a perfect match. I honestly was a little emotional when I saw my car because I’ve never had service this amazing. I’m use to people messing something up not fixing more than I ask. Hands down this is the best service I’ve ever received in my life. I even referred my step mother because it was just that GREAT! I will attach pictures and a video but honestly it just really does no justice to the excellent service that I received. If your looking for someone to trust your car with, Riley, Ashley and the team at this location is definitely it. *NO I DID NOT GET PAID FOR THIS REVIEW, I ACTUALLY FEEL AS THOUGH I SHOULD HAVE TIPPED THEM ALL FOR SUCH AMAZING CUSTOMER SERVICE* Thank you so much Caliber Collision. I made the right choice when I chose you. ✨❤️✊🏾
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 stars honestly isn’t enough to express my gratitude and explain my experience with this location at Caliber Collision. Everyone I had an encounter with went over and beyond to ensure that I received the best that they had to offer. Ashley runs the office and when I tell you she is AMAZING, I am not exaggerating. She literally made the entire process easy from beginning to end. Ashley stayed in constant communication with me the entire time and has a great relationship with Enterprise. She took the initiative to arrange for me to get picked up by Enterprise when I dropped my car off for service. Now thats like Chick-fil-A service in the car repair field. Next, the manager at this location is Riley and he is even more phenomenal with his customer service. He called me every couple days to personally give me an update and even finished days before expected. Riley and his team fixed gave me my car back in better condition then I bought it from CarMax. If I can be completely honest, He went over the insurance and replaced my battery for free, he calibrated the camera in my windshield and alot of other minor repairs. I was blown away to see my car with brand new tires and the paint job is beyond a perfect match. I honestly was a little emotional when I saw my car because I’ve never had service this amazing. I’m use to people messing something up not fixing more than I ask. Hands down this is the best service I’ve ever received in my life. I even referred my step mother because it was just that GREAT! I will attach pictures and a video but honestly it just really does no justice to the excellent service that I received. If your looking for someone to trust your car with, Riley, Ashley and the team at this location is definitely it. *NO I DID NOT GET PAID FOR THIS REVIEW, I ACTUALLY FEEL AS THOUGH I SHOULD HAVE TIPPED THEM ALL FOR SUCH AMAZING CUSTOMER SERVICE* Thank you so much Caliber Collision. I made the right choice when I chose you. ✨❤️✊🏾
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All was clear, with good quality and with customer focus. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional, clear and customer oriented service
My Experience - 5.0/5.0 -
You kept on the loop with the progress of fixing my car and delivered it back to me earlier than expected . Great job . I would highly recommend Caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very happy with how fast everything was done and how friendly everyone is there. I appreciate the work done and friendliness very much! Thank you for your help through this.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great customer service. Would go back again!
Customer Service - 5.0/5.0 -
Ashley was super nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved the continuous updates via text and car was finished earlier than expected!
Likely to Recommend - 5.0/5.0 -
Very friendly and professional staff, they treated my car as if it was their own. Overall, very satisfied with the repair.
Repair Quality - 5.0/5.0 -
Highly recommend it
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was super friendly and very communicative throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff is amazing !! Riley was very informative and detailed.