Caliber - Durham - Research Triangle
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The fix took longer than I expect, but everything was well fixed and I am very satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, looks good as new!
Customer Service - 5.0/5.0 -
Friendly, competent service!
Returned Clean
My Experience - 5.0/5.0 -
Handled my car repairs & the other person's insurance so well, I never had to worry! Thanks.
Likely to Recommend - 0.5/5.0 -
I chose this particular shop after reading online reviews and calling USAA, my insurance company, to ask their opinion. Both reviews were very good, that’s why I was surprised when my experience wasn’t.
Repair Quality - 1.5/5.0 -
Disappointed in the quality of work - jagged, raw edges around my trunk lock, and my rear lights were not connected. Nobody checked this work and I’ll need to drive 40 minutes to get the lights hooked up.
Customer Service - 2.0/5.0 -
People were nice but ... When I went to pick up my car, and the service rep showed me the finished work, I pointed out a line in my newly painted bumper, he shrugged and said “mmmm”. That’s it. No quality control? I would have been ashamed to present this to a customer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Y’all did a great job. Thanks.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Good work. Made it pretty easy.
My Experience - 5.0/5.0 -
Professional, kept me apprised at all stages
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was great, we got frequent updates, and we're really happy with the repairs.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Lots of waiting around for someone to help me after I walked in
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the communication at each step of the way through Text.
My Experience - 5.0/5.0 -
Awesome customer service! Pleased with my entire experience! Job well done.
Likely to Recommend - 5.0/5.0 -
Already spread the word of your excellent work and customer service.
Repair Quality - 5.0/5.0 -
Well pleased!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and time sensitive, great experience overall.