Caliber - Durham - Research Triangle
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall saisfied with repair. There was a little damage done to the interior during the repair that I am still waiting to be fixed, and my front tag was not replaced when the new bumper was put on.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much, you repaired my car much faster than anticipated and it looks beautiful. You guys are amazing!
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
process of getting my car to them and the accident took too long
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
My car was incomplete when I was called to come pick it up.
Customer Service - 4.0/5.0 -
They were polite and willing to assist. Were accomodating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The fact that you kept up with me on the progress and updates was awesome. Thank you for your wonderful service. Thanks Riley!
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
Service was awesome. Cannot complain
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Riley and the team was professional, helpful, and great to work with. Highly recommended.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m a repeat customer and specifically chose Caliber to fix my car as I always have a stellar experience! I have and will continue to recommend and rave about Caliber Collision!!!
Repair Quality - 5.0/5.0 -
Caliber made my car look like it’d never even been backed into—by a giant SUV with a trailer hitch, no less! As always, very impressed!!
Customer Service - 5.0/5.0 -
Mike was OUTSTANDING—truly went ABOVE & BEYOND at every opportunity—EXCEPTIONAL service!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, I certainly would recommend them - good people!
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Every part that was replaced on my car was scratched or damaged. Also had to make 3 trips back to finally pick up my car. This was a very unpleasant experience.
Customer Service - 2.5/5.0 -
Everyone at the shop was nice, however, the work was very unsatisfactory.
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were extremely thorough and the car looks as good as new. The service was friendly and the communication was good. I didn't expect the car to be cleaned and everything. Thanks so much!