Caliber - Durham - Research Triangle
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was great and kept me informed during repairs. Excellent service and the car looks great! Ed F
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome work and always kept me abreast on progress! Will definitely be my body shop of choice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Staff and service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
There was a difference of opinion on how complete my repair was between the apex and Durham locations, but I’m glad a high quality repair was completed
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There is a lot of squeaky/scratchy noises that seem to be coming from the headliner when road bumps are encountered.
Likely to Recommend - 5.0/5.0 -
Not only did they do a fantastic job with the repair, but when I picked up my car at 5:00 pm on a Friday afternoon, I thought that the spacing might of been off by a millimeter between hood and the bumper (pretty sure no one else would’ve ever noticed), but Riley, my service advisor at Caliber, without hesitation, said well let’s see if we can move this a tiny bit to make it perfect. He grabbed a wrench and fixed it right then. Most people would of rolled their eyes and acted annoyed that I would want them to change such a tiny thing on a Friday at 5:00 pm. Shows Riley and Caliber really care about doing the right thing!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Both Mike and the lady in the office are super nice.
Customer Service - 5.0/5.0 -
Great service! Both Mike and the lady in the office are super nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I did not get status updates as promised But the car was repaired beautifully, the interior was detailed wonderfully and repair I had to pay for came in under the estimate. Well done.
Likely to Recommend - 5.0/5.0 -
Thanks
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
No updates as promised.
Returned Clean
My Experience - 5.0/5.0 -
I am a first time customer to Caliber and my experience has been incredible from start to finish I shall definitely recommend Caliber to my friends and co-workers in the future.
My Experience - 5.0/5.0 -
Excellent service. Rily was down to earth,. Becky also so caring and kind took care of me and my car. Great staffs. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Riley and the team were great. Excellent communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I would have like parts new and not just repaired. Such as the front parts. Toyota company stated it would have been better for trade in purposes
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Found brush bristle in paint also found plastic between seams that was painted
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredible Job! If needed, I will come back.
Customer Service - 5.0/5.0 -
Couldn't have asked for better