Caliber - Durham - Research Triangle
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I have had cars at both here and on Fay street in Durham, NC. They do great work I would recommend them instantly.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ryley was great and very professional
My Experience - 5.0/5.0 -
Very professional. I felt at ease with the team working in my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall, I was very happy. The repair took longer than I would have liked, but the end result was great.
Repair Quality - 5.0/5.0 -
Repaired parts look like new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Communication of status and progress was good. The GM strike was preventing the repair to be completed sooner. No fault of Caliber
Customer Service - 5.0/5.0 -
Becky was empathetic and efficient from the beginning. Mike communicated well on progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing professional job with the best customer service ever. Always kept me informed every few days with progess
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Would have liked to know more about the actual process and repairs to be made not just how much it costs. Recommend asking customer if they want detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very good at updating me on my car's progress.
Customer Service - 5.0/5.0 -
Great communication.
Returned Clean
My Experience - 0.0/5.0 -
My vehicle took way too long to be done. I got hassled around about when I could come get my Jeep and everytime I called to get an update on my vehicle I would get hung up on or never called back. When I finally got my Jeep back I was happy that my hatch was fixed but there’s still scuff marks and scratches on the driver side on the back and when I asked about it I got hassled around about it and me being frustrated I just took my Jeep and left. And also the whole inside of my car was filled with dust from their shop on me seats and dash and literally everywhere like they left my doors open the whole time it was there so I also had to vacuum my whole car and seats.