Caliber - Durham - Research Triangle
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome from start to finish. The communication was excellent.. She kept me well informed. Work was great on car . Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Could not have been better
My Experience - 5.0/5.0 -
You all did a great job.Thanks...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team was absolutely professional and courteous. They took the time to answer my questions as well as explaining my final repairs. Thanks for a job well done! Merice R Brown
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I truly appreciate the care that each and every person gave to me. They were so caring and showed empathy with not just me but everyone that I saw come in. Thank you so much.
Likely to Recommend - 5.0/5.0 -
Alston Avenue team...I would refer any day
Repair Quality - 5.0/5.0 -
Caliber team was totally committed to care of my car. This location on Alston Ave was awesome
Customer Service - 5.0/5.0 -
They were polite, knowledgeable and showed compassion in a very professional way
Likely to Recommend - 5.0/5.0 -
Will be posting y’all on Nextdoor too!
Repair Quality - 5.0/5.0 -
Wonderful folk at this establishment especially Nicole!
Customer Service - 5.0/5.0 -
I spoke to JJ initially to schedule appt to drop off. I was running late & Nicole was so kind to keep my appt. She explained how everything would work & evaluated the damage. Jordan did the intake of my vehicle & was very communicative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was great! Jordan did a wonderful job communicating the timeline, list of repairs, and estimate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
It can be confusing to have the automated ready by date be set and not match anything we have talked about. I occasionally got text updates, but otherwise had to call in every time to get any update
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Every it a great shop very professional.
Repair Quality - 5.0/5.0 -
That shop have a great manager always greet everyone with a smile, plus make you are happy with your car are truck .will alwY continue to use that shop as long she is the manager . Thank you
Customer Service - 5.0/5.0 -
Have a great office manager she is wonderful, no how to talk with clients,and also explain everything very clearly, also keep you up today on the status of your car are truck..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Repairs were done well and they worked really hard to not have to replace parts in areas if they could fix it otherwise
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job on the car. They kept me informed all along the way. Completed it in minimal time. Excellent customer service