Caliber - Durham - Research Triangle
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The agents at the S Alsoton Avenue, Durham, NC location are professional. They treated the customer nice and are very patient with my questions. I am 100% recommended this location.
My Experience - 5.0/5.0 -
Work was completed well and ahead of schedule. Paint matches perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paint matched up perfectly.
Customer Service - 5.0/5.0 -
They were awesome! Kept me updated on progress and was finished with work sooner than anticipated.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The timelines were not super clear. We’d get sporadic information. The car was done in time for the overall timeline, so not a big deal, but it was odd
Customer Service - 4.5/5.0 -
Same as above
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job was done well! Doors look like before the accident happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went smoothly. Communication was great. The work was complete before anticipated and was well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice in person and in the phone. Nice to get text updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jordan and Mischa were both fantastic in all regards. My initial contact/visit, updates on repair progress, and answering all my questions along the way. They were extremely knowledgeable and explained everything in very easy to understand terms. The car was completed ahead of the initial promises date and the repair looks flawless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks fantastic. They even spotted an issue on the trunk that I missed
Customer Service - 5.0/5.0 -
Jordan and the whole staff were top notch and exhibited the utmost level of respect and professionalism. Jordan communicated the repair progress regularly and with the perfect amount of Information.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I had interaction with, were friendly and helpful. Jacob kept us aware of the progress and with some of the unexpected problems the encountered.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication during the repairs regarding updates & and great attention to details on the final details of the repairs. Highly satisfied for Jordan & the other team members from drop off to pick up. Will recommend to others for any repair needs. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you to Jordan & team for keeping me updated throughout the process. Super friendly & paid close attn to details for my repair. Will definitely recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at the shop was exceptionally friendly and helpful. I was grateful for the quick turnaround, and I really appreciated being consistently updated along the way. We're so glad to be back in our van — and so glad to be back in so much sooner than we expected!
Likely to Recommend - 5.0/5.0 -
I don’t know that I would go anywhere else if I could help it. (I hope to never need a repair shop again, but if I do, I am starting with you all!)
Repair Quality - 5.0/5.0 -
The van looks brand new! I would never know that anyone had hit it.
Customer Service - 5.0/5.0 -
Truly incredible service. I was surprised to receive the amount of updates I received. I am old enough to remember when repair shops just left their customers wondering what was happening and how long things would take. With you all, I never had to wonder. I felt like I knew what was happening every step of the way.