Caliber - Durham - Research Triangle

4.8 (2,399reviews)
96%
4308 S. Alston Avenue, PO BOX 110391,  Durham,  NC  27713

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,399)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The service here was so good. The repair was prompt and the staff was extremely nice and communicative throughout the whole process. I highly recommend this location!

Likely to Recommend

Highly recommend

Repair Quality

Customer Service

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Caliber provides very good customer service as well as excellent trained mechanics.

Repair Quality

As a repeat customer, the service at Caliber Collision always exceeds expectation

Customer Service

Staff consistently keeps you informed on the progress of your vehicle.

Returned Clean

My Experience

My Experience

Caliber Collision was amazing they brought my car back to life it looks brand new. Thank you Jacob!

Likely to Recommend

Repair Quality

Great experience Jacob took Great care of me and my car.

Customer Service

Returned Clean

My Experience

The team was very helpful on general. However the trim piece they worked on now has a large crack that was not there when I dropped the car off. I had to have the car back, so they couldn't repair it, but they did not offer to fix it at no cost or even reduced cost. I was given an estimate of another $670 to fix it.

My Experience

It was cleaner than I left it.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your team was very professional throughout the whole process. They helped me coordinate picking up/dropping off the rental car, updated me every few days about the status of my car, thoroughly explained the repairs completed when I picked up my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

None

Customer Service

Likely to Recommend

Repair Quality

Very pleased with the repairs and quality of the work.

Customer Service

Jordan was pleasant and very professional. I am pleased with the repairs and appreciate the correspondence throughout the process. I would definitely recommend Caliber Collision.

My Experience

Always number 1 in my book they have been doing repairs for years on my cars and always do a phenomenal job πŸ™Œ

Likely to Recommend

Repair Quality

Customer Service

My Experience

Super service. Stayed in contact with me throughout the entire repair process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff were very friendly and texted me updates regularly about how the repairs were coming along. My jeep was fixed quickly and I was very satisfied with the results!

Likely to Recommend

Repair Quality

Customer Service

They sent me regular updates and explained the process of getting my vehicle fixed nicely

My Experience

Jordan, at Caliber kept me updated the whole time on the process and made sure I was knowledgeable about every step.