Caliber - Durham - Research Triangle

4.8 (2,412reviews)
96%
4308 S. Alston Avenue, PO BOX 110391,  Durham,  NC  27713

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,412)

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Returned Clean

My Experience

This was the best experience that I had with your company. Greg was very helpful from the day I brought my vehicle in to the day I picked it up. Greg informed me about every detail. I got a text message or a phone call or both twice a week on the status. If I had to grade this on a level of 1 through 10 with 10 being the best I would give Greg an 11. Yes, the service I received was Awesome. Thank you again

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Repair Quality

Car looked great and wonderful service

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Great job

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My Experience

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Repair Quality

Great customer service.

Customer Service

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My Experience

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My Experience

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My Experience

Wonderful communication and flawless results. Many thanks

Likely to Recommend

I would absolutely recommend this shop to anybody needing repairs.

Repair Quality

My experience was absolutely fantastic. Amanda did an amazing job keeping me up to date on everything and she definitely made the entire process simple and painless.

Customer Service

My experience was absolutely fantastic. Amanda did an amazing job keeping me up to date on everything and she definitely made the entire process simple and painless.

Returned Clean

My Experience

The young lady who helped me was fantastic! She does a great job.

My Experience

Stayed on top of things and kept me informed with details of delays

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My Experience

Appreciated the professionalism you showed, the daily updates on my repair, and the quality of the work. Thanks!

Likely to Recommend

We've already recommended Caliber to others.

Repair Quality

Professional, pleasant. Work completed on time and well done.

Customer Service

Appreciated the daily text updates and the phone call follow ups.

Returned Clean

My Experience

Second time with cat been repaired very satisfied with the service, Car done before date they gave me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the excellent customer service that Caliber Collision provides and is known for. Greg started the ball on the constant updates via text and calls. The continuous communication mirrors the quality work they perform and I am wholly grateful they are on the top of my insurance company’s list from which I am able to choose. This is my second vehicle Caliber Collision has repaired and made whole again. Thank you ALL!! I am a very satisfied customer!!

Likely to Recommend

Hands down would definitely recommend! Quality work! Quality service and Excellent customer service.

Repair Quality

Thought it was a new car! Excellent work!

Customer Service

Consistent updates via text and phone calls. I am very appreciative of Greg keeping me in the know.

Returned Clean