Caliber - Eden Prairie
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good job, thanks. Nice customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only time will show how great it is
Customer Service - 5.0/5.0 -
Once you make a promise Keep it
Returned Clean
My Experience - 5.0/5.0 -
The repair looks really good, great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast and efficient ! Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Could not have been more pleased. From the minute I walked in and was greeted promptly to being provided with an estimator immediately and being provided a follow up call from an estimator who found more damage. The work was amazing and completed on time as promised.
Customer Service - 5.0/5.0 -
Again, customer service was amazing from setting the appointment, being greeted immediately when I walked in and ensuring the process went smooth.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Helpful informative staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wish I hadn't been told that anything short of a ten would result I a failing grade. This to me as a marketer is sketchy as I feel it means you do t genuinely want the kind of feedback you need to get better. It was the only part of the experience I found less than pleasant as the team and service were top notch.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber does a great job. Work quality was excellent. They sent texts frequently to let me know the status of the repair which I appreciated
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
On the plus side, very professional, courteous, communicative and timely. On the down side, there was still a bill to pay.
Likely to Recommend - 5.0/5.0 -
Very positive experience, will definitely use their services again!
Repair Quality - 5.0/5.0 -
Car part that was damaged in the accident looks perfect
Customer Service - 5.0/5.0 -
Very friendly, professional receptionist, car inspector and technicians.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The employees at Caliber Collision were extremely friendly and knowledgeable. I appreciated the updates via text messaging. The car was done ahead of schedule and looks great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
As I look straight at the passenger door in the right light I see a vertical wave or slight line going down the door. Just a little surprised to see that. Don’t know that it’s a big deal but definitely doesn’t look new.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks to everyone on the team, my car looks better than it did before my accident! Alexis and Toyah--thank you for making me feel comfortable throughout the process and even reaching out to the insurance company when their communication was confusing. Hopefully I won't need you guys again, but if I do I'll surely be coming back to Caliber in Eden Prairie. THANK YOU!
Likely to Recommend - 5.0/5.0 -
Alexis and Toyah--thank you for making me feel comfortable throughout the process and even reaching out to the insurance company when their communication was confusing. Hopefully I won't need you guys again, but if I do I'll surely be coming back to Caliber in Eden Prairie. I will definitely refer loved ones here. THANK YOU!
Repair Quality - 5.0/5.0 -
Thanks to everyone on the team, my car looks better than it did before my accident! Alexis and Toyah--thank you for making me feel comfortable throughout the process and even reaching out to the insurance company when their communication was confusing. Hopefully I won't need you guys again, but if I do I'll surely be coming back to Caliber in Eden Prairie. THANK YOU!
Customer Service - 5.0/5.0 -
Thanks to everyone on the team, my car looks better than it did before my accident!