Caliber - Eden Prairie

4.9 (2,768reviews)
97%
13075 Pioneer Trail,  Eden Prairie,  MN  55347

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,768)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Work was done in a very timely manner and results were excellent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Collision went completely above and beyond for me. I had to travel to Europe right after my accident, and they graciously allowed me to store my car at their facility at no charge while we waited for insurance. JP, my service advisor, and Alexis at the front desk provided outstanding communication and coordination, keeping me informed across time zones. They handled the insurance adjuster directly, finished the repairs ahead of schedule, and even buffed out an unrelated scratch for free. Thank you, JP and Alexis, for turning a stressful situation into an amazing experience!

Likely to Recommend

Repair Quality

Customer Service

I cannot say enough good things about Caliber Collision. I had to head to Europe and was stressed trying to sort out insurance, but they made it completely hassle-free. They let me leave my car at their facility for free before I left, coordinated directly with the insurance adjuster, and even got the work done ahead of schedule. On top of that, they buffed out a scratch that wasn’t even part of the insurance claim at no extra charge. Alexis at the front desk and JP, my service advisor, both did a phenomenal job coordinating and communicating with me while I was away. True professionals!

Returned Clean

My Experience

Fantastic customer service, clear communication, and exceptional timing

My Experience

Keeping me updated daily on your progress helped lessen my anxiety. I really appreciate the care from everyone at Caliber Collision .

Likely to Recommend

They even returned my rental for me.

Repair Quality

Customer Service

Everyone was so helpful.

Likely to Recommend

Repair Quality

Very happy with the repair. Very quick service as well. And really appreciate you guys cleaning my car on the inside too!! Thank you!

Customer Service

Returned Clean

Likely to Recommend

The quality of your work is not in question but the death by “2 weeks” updates was disappointing. Unless our car was a unique exception and the only car that has back orders on parts.

Repair Quality

Customer Service

My Experience

Great job done with my repairs! They even detailed my car inside and out!

My Experience

Friendly service and the work was done in a timely manner!

Likely to Recommend

Repair Quality

Helpful, friendly, & knowledgeable

Customer Service

Likely to Recommend

Great work

Repair Quality

Customer Service

Really nice front desk support

Returned Clean

My Experience

Everyone at Caliber was so nice and so helpful!! I am very pleased with the repairs — it looks good as new! The outside of my car was washed and it looked like my floor mats were cleaned, and that was such a happy surprise!! Thank you again!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent work!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Quick and easy to schedule, car feels new

Customer Service

My Experience

Great jobmy car looks brand new. You also got it done very quickly. Thank you ! .

Likely to Recommend

great job and fast service.

Repair Quality

done fast , looks good. very pleased. Thank you!

Customer Service

very nice and friendly.

My Experience

Nice experience from day one. My technics advisor helped right away to get the insurance process. After dropping my car for repairs, I got daily progress reports… No unexpected surprises! The car was ready way before the promised date. My wife was so happy to get her car back cleaned and ready to take her car home. Thanks for everything. 🙏

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great friendly service and they cleaned the car really well too!